Cluster Head - FI Sales

Fia Technology Services; United States; Remote; USD 26,000 - 48,000; Full time

Job summary

FIA Global is seeking a Cluster Head – FI Sales to lead the financial inclusion business across multiple regions. You will craft and execute sales strategies, expand the CSP network, and manage profitability while building a strong team of State Heads and field executives.

The role requires 12–15 years in sales within fintech, banking, or related sectors, with a track record in P&L ownership, partner relationships, and driving growth.

Qualifications

• Graduate/Postgraduate in Business, Finance, or related field.
• 12–15 years of proven experience in Sales, with exposure to Financial Inclusion, BC Business, Banking, or Fintech.
• Strong experience in channel management, partner bank relationship management, and regional business leadership.
• Demonstrated ability to manage P&L and deliver business growth.
• Excellent people management, communication, and stakeholder management skills.

Responsibilities

• Drive revenue growth and business expansion across the assigned region.
• Strengthen and scale FIA’s CSP (Customer Service Point) network.
• Explore opportunities for cross-selling digital products, hardware solutions, and new services.
• Manage regional P&L ensuring healthy margins.
• Ensure compliance with partner banks and regulatory guidelines.
• Monitor operational efficiency and control revenue leakages.
• Promote sustainable livelihood opportunities through CSP productivity.
• Enhance financial access in rural and semi-urban markets.
• Increase digital adoption of FIA’s financial and payment solutions.
• Lead, mentor, and motivate a team of State Heads, Territory Managers, and field executives.
• Drive a culture of ownership, accountability, and performance excellence.
• Build capability and ensure high engagement across the team.

Job description

Job Title: Cluster Head- FI Sales

Number of Openings :( 1 No at each region) North, East, South & West)

Location: Gurugram, Kolkata, (Jaipur or Ahmedabad), (Chennai or Hyderabad or Bangalore)

Industry: Fintech / Banking Correspondent / Financial Services

Reporting to – FI Head

Experience: 12-15 years

Function: Sales / Business Development

The Cluster Head – FI Sales will be responsible for leading FIA’s Financial Inclusion business in the assigned region. This role involves developing and executing sales strategies, expanding FIA’s presence, managing profitability, and building a strong network of customer service points (CSPs). The role demands both business acumen and people leadership, with a focus on achieving sustainable growth and impact.

Key Responsibilities

• Business Development & Growth
  • Drive revenue growth and business expansion across the assigned region.
  • Strengthen and scale FIA’s CSP (Customer Service Point) network.
  • Explore opportunities for cross-selling digital products, hardware solutions, and new services.
• Profitability & Compliance
  • Manage regional P&L ensuring healthy margins.
  • Ensure compliance with partner banks and regulatory guidelines.
  • Monitor operational efficiency and control revenue leakages.
• Impact & Network Strengthening
  • Promote sustainable livelihood opportunities through CSP productivity.
  • Enhance financial access in rural and semi-urban markets.
  • Increase digital adoption of FIA’s financial and payment solutions.
• Leadership & Team Development
  • Lead, mentor, and motivate a team of State Heads, Territory Managers, and field executives.
  • Drive a culture of ownership, accountability, and performance excellence.
  • Build capability and ensure high engagement across the team.

What We Are Looking For

• Graduate/Postgraduate in Business, Finance, or related field.
• 12–15 years of proven experience in Sales, with exposure to Financial Inclusion, BC Business, Banking, or Fintech.
• Strong experience in channel management, partner bank relationship management, and regional business leadership.
• Demonstrated ability to manage P&L and deliver business growth.
• Excellent people management, communication, and stakeholder management skills.

Why Join FIA?

• Be part of a mission-driven organization that combines technology with social impact.
• Lead regional business growth and make a tangible difference in financial inclusion.
• Exposure to new business models, fintech products, and large-scale expansion.
• Fast-paced, growth-oriented environment with career advancement opportunities.
• Competitive compensation and performance-based rewards.

About company

FIA Global, a fintech organization operating in the Banking Correspondent business, is dedicated to "Creating an impactful future and Transforming billion lives."

FIA Global aggregates socially impactful products and services and delivers them to low-income masses through our extensive distribution network of micro-entrepreneurs. FIA Global expertise lies in: - developing technology for mobility and online payment solutions for the masses, - creating and managing distribution networks for our partners, - designing analytics and risk management tools for optimizing networks, and - implementing financial inclusion programs.

Learn more www.fiaglobal.com