Cluster Director of Revenue Management

Stanford Hotels Corporation; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Vacation & sick pay

Medical/Dental/Vision

Fitness reimbursement

Travel reimbursement

Life Insurance

AD&D

401(k) match

Education assistance

Long-term disability

Voluntary short-term disability

Voluntary hospital/critical illness/AD

Job summary

Stanford Hotels Corporation is seeking a Cluster Director of Revenue Management to lead yield and inventory strategies for multiple East Coast full-service hotels. This remote role focuses on maximizing rooms revenue through GDS, CRO, and OTA channels, with weekly metrics and cross-property collaboration.

You will support property GMs and sales teams, develop short- and long-term projections, and drive pricing discipline across market segments. Equal opportunity employer.

Qualifications

• Experience in revenue management for hotels.
• Knowledge of GDS and internet distribution channels.
• Proficient in Microsoft Word and Excel; PowerPoint desired.
• Strong verbal and written communication skills.
• Analytical and mathematical abilities.

Responsibilities

• Develop, execute, and measure yield and inventory management to maximize rooms revenue for multiple hotels via distribution channels including GDS, central and on-property reservations, website, and OTAs.
• Support General Managers and Sales teams with information and tools to enhance sales and marketing decisions.
• Identify opportunities to increase incremental revenue by demand, competition, and market segments; manage pricing by season and market.
• Provide short- and long-term revenue projections (weekly, monthly, quarterly, yearly).
• Set and manage yield controls across CRO, GDS, website, and third-party channels.
• Communicate sell strategies with sales and operations teams to support group revenues.
• Monitor market demand trends and competitor strategies; conduct weekly yield meetings.
• Attend Sales and Marketing meetings in person or virtually; provide executive stats.
• Submit monthly, quarterly, and yearly reports as requested; hire/train supervise reservation staff as needed.
• Set accurate rate loads; monitor CRO performance and channel metrics.
• Provide reports interpreting results and align pricing across market segments and channels.
• Develop pricing strategies for all markets by season; collaborate with E-Commerce for incremental opportunities.

Skills

Revenue management

Hotel brands experience

Multi-property revenue mgmt

GDS knowledge

Online distribution channels

Excel

Word

PowerPoint

Communication skills

Relationship building

Analytical skills

Creative thinking

Education

College Degree preferred

Tools

GDS

Excel

PowerPoint

Word

Job description

The Cluster Director of Revenue Management will be responsible for development, execution, and measurement of strategic and tactical yield and inventory management to maximize rooms revenue for multiple East Coast Full Service Hotels via major distribution channels. This is a remote position.

JOB RESPONSIBILITIES:

• Responsible for development, execution, and measurement of strategic and tactical yield and inventory management to maximize rooms revenue for multiple hotels via major distribution channels, including the GDS, Central and On-property reservations, Website, and Online Travel Agency internet site
• Support the General Manager(s) and the Sales Team(s) of involved properties by providing pertinent information and tools to enhance the property's sales and marketing efforts and decision making process(es).
• Identify, communicate, and execute opportunities to increase incremental revenue based on historical demand, regional, seasonal and competitive influences, by property and market, group performance across each property's profit centers, price sensitivity by market segment, demand and reservation costs across multiple sales channels.
• With assistance from the property Director of Sales, will provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly, and full-year projections.
• Set and manage appropriate yield controls to maximize each hotels revenue from all distribution channels, including CRO, GDS, Website, and Third-party channels
• Communicate sell strategies with sales and operations team(s) to support robust group night components and Banquet revenues
• Monitor and evaluate market demand trends, including surveying the competitor’s strategies
• Conduct weekly Yield meetings with agenda, and recommendations for long and short term growth with each property
• Attend Sales and Marketing meetings in person and virtually based on location of involved properties.
• Provide statistical information to Executive team members at the properties
• Complete and submit monthly, quarterly, and yearly reports (as requested)
• Hire, train, and supervise reservation employees and operations, daily, if applicable
• Set and ensure accurate rate (SRP) loads
• Monitor and evaluate CRO-performance on a weekly and monthly basis, including Central Agents performance, i.e. Conversion, regret, denial (statistics) etc.
• Provide reports measuring results of hotels and Sales and Marketing efforts and interpreting as needed
• Set appropriate and congruent pricing among all market segments and distribution channels
• Develop pricing strategies for all markets, by season if appropriate
• In conjunction with E-Commerce team, provide opportunity dates on calendar basis to result in incremental revenue opportunities

JOB REQUIREMENTS:

• Revenue Management experience in Hotels required
• Experience with Full Service Hotel Brands required
• Multiple Property (Cluster) Revenue Management experience preferred
• Previous Hilton and Marriott Hotel experiencepreferred
• Knowledge of the GDS
• Knowledge of Internet distribution channels (business models and operations)
• Proficient in Microsoft Word and Excel (PowerPoint desired)
• Strong verbal and written communication skills
• Skilled in relationship building
• Analytical and mathematical skills
• College Degree preferred
• Creative thinking

WHAT WE OFFER:

• Vacation, Holiday, and Sick pay
• Medical/Dental/Vision (with opt. out option)
• Fitness Reimbursement
• Travel Reimbursement
• Life Insurance
• AD&D
• 401(k) – 4% Match
• Education Assistance Program
• Long-Term Disability
• Voluntary Short-Term Disability
• Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance

Stanford Hotels Corporation is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca Dawes at [e-mail] or call 415-266-9821 to let us know the nature of your request.

Experience

Required

Experience with Full Service Hotel Brands

Preferred

Hilton Experience

Multiple Property Revenue Management

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.