Cluster Director of Revenue Management

Satellite Office - Charlotte, NC; Charlotte (NC); Remote; USD 135,000 - 160,000; Full time

Benefits offered by this job

Vacation, Holiday, and Sick pay

Medical/Dental/Vision insurance

Hotel Room Discount

401(k) – 4% Match

Travel Reimbursement

Commuter Benefits

Education Assistance Program

Job summary

Stanford Hotels Corporation is seeking a Cluster Director of Revenue Management to lead the development and execution of yield and inventory strategies across multiple East Coast hotels. Remote candidates are welcome, with preference for Charlotte, NC or Washington DC metro area.

Ideal candidates will have hotel revenue management experience, familiarity with GDS and distribution channels, and strong analytical and leadership skills.

Qualifications

• Revenue management experience in hotels is required.
• Experience with full service hotel brands is required.
• Multi-property revenue management experience preferred.
• Hilton and Marriott hotel brand experience preferred.

Responsibilities

• Develop, execute and measure yield and inventory strategies to maximize room revenue across multiple hotels via major distribution channels.
• Support General Managers and Sales Teams with data and tools to drive sales and marketing decisions.
• Identify opportunities to increase incremental revenue by market, group performance and channel costs.
• Provide short- and long-term revenue projections for weekly, monthly and yearly planning.
• Set yield controls across CRO, GDS, websites and third-party channels.
• Communicate strategies with sales and operations to support group revenues and banquet sales.
• Monitor market demand trends and analyze competitor strategies.
• Lead weekly Yield meetings and present growth recommendations.
• Attend Sales/Marketing meetings as required and provide executive-level reporting.

Skills

Revenue Management

GDS Knowledge

Internet channels

MS Word/Excel

Communication skills

Relationship building

Analytical skills

Sales ability

Creative thinking

Education

College degree preferred

Tools

GDS

PowerPoint

Job description

Description

Salary Range: $135,000-$160,000, depending on experience and location.

The Cluster Director of Revenue Management will be responsible for development, execution, and measurement of strategic and tactical yield and inventory management to maximize rooms revenue for multiple East Coast Full Service Hotels via major distribution channels. Ideal candidate would be located in the Washington, D.C. Metro area or Charlotte, NC, but we are open to remote candidates.

JOB RESPONSIBILITIES:

• Responsible for development, execution, and measurement of strategic and tactical yield and inventory management to maximize rooms revenue for multiple hotels via major distribution channels, including the GDS, Central and On-property reservations, Website, and Online Travel Agency internet site
• Support the General Manager(s) and the Sales Team(s) of involved properties by providing pertinent information and tools to enhance the property's sales and marketing efforts and decision making process(es).
• Identify, communicate, and execute opportunities to increase incremental revenue based on historical demand, regional, seasonal and competitive influences, by property and market, group performance across each property's profit centers, price sensitivity by market segment, demand and reservation costs across multiple sales channels.
• With assistance from the property Director of Sales, will provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly, and full-year projections.
• Set and manage appropriate yield controls to maximize each hotels revenue from all distribution channels, including CRO, GDS, Website, and Third-party channels
• Communicate sell strategies with sales and operations team(s) to support robust group night components and Banquet revenues
• Monitor and evaluate market demand trends, including surveying the competitor’s strategies
• Conduct weekly Yield meetings with agenda, and recommendations for long and short term growth with each property
• Attend Sales and Marketing meetings in person and virtually based on location of involved properties.
• Provide statistical information to Executive team members at the properties
• Complete and submit monthly, quarterly, and yearly reports (as requested)
• Hire, train, and supervise reservation employees and operations, daily, if applicable
• Set and ensure accurate rate (SRP) loads
• Monitor and evaluate CRO-performance on a weekly and monthly basis, including Central Agents performance, i.e. Conversion, regret, denial (statistics) etc.
• Provide reports measuring results of hotels and Sales and Marketing efforts and interpreting as needed
• Set appropriate and congruent pricing among all market segments and distribution channels
• Develop pricing strategies for all markets, by season if appropriate
• In conjunction with E-Commerce team, provide opportunity dates on calendar basis to result in incremental revenue opportunities

JOB REQUIREMENTS:

• Revenue Management experience in Hotels required
• Experience with Full Service Hotel Brands required
• Multiple Property (Cluster) Revenue Management experience preferred
• Previous Hilton and Marriott Hotel experience preferred
• Knowledge of the GDS
• Knowledge of Internet distribution channels (business models and operations)
• Proficient in Microsoft Word and Excel (PowerPoint desired)
• Strong verbal and written communication skills
• Skilled in relationship building
• Analytical and mathematical skills
• Solid communication skills
• College Degree preferred
• Effective Sales ability
• Creative thinking

WHAT WE OFFER:

• Vacation, Holiday, and Sick pay
• Medical/Dental/Vision (with opt. out option)
• Fitness Reimbursement
• Hotel Room Discount
• Travel Reimbursement
• Life Insurance
• AD&D
• 401(k) – 4% Match
• Discount programs
• Education Assistance Program
• Long-Term Disability
• Voluntary Short-Term Disability
• Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance
• Commuter Benefits

Stanford Hotels Corporation is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca Dawes at [e-mail] or call 415-266-9821 to let us know the nature of your request.

Qualifications

Hilton Experience

Experience

• Preferred

  Hilton Experience

• Preferred

  Multiple Property Revenue Management

• Required

  Experience with Full Service Hotel Brands

• Required

  Revenue Management in hotels

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Hospitality Online