Clubhouse Programs Lead

Phoenix House; New York (NY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

Job summary

Phoenix House Harlem Clubhouse is hiring a Program Administrator to support the community through social practice and to help Members live fulfilling lives. You will foster relationships, assist with employment, education, and housing opportunities, and advocate for members within a collaborative clubhouse setting.

The role emphasizes flexibility, creativity, and an ability to work across activities such as lunch gatherings, coffee chats, and outreach to services.

Qualifications

• 1-3+ years’ experience with individuals with serious mental illness or in community settings preferred.
• 1-2 years coaching and counseling experience preferred.
• 1-2 years of vocational rehabilitation, training, or employment specialist experience preferred.
• Ability to manage member concerns and behaviors effectively.
• Experience with mental health crisis management by supporting and counseling members.

Responsibilities

• Perform member engagement, social design, relationship development, and therapeutic intervention within the Clubhouse.
• Support a therapeutic community based on Social Practice and Clubhouse standards.
• Design interventions to address barriers like social isolation, self-esteem, anxiety, and poverty.
• Assist members with employment, education, and housing access within PHNY Harlem Clubhouse.
• Develop relationships with members and the community to provide positive change and opportunities.

Skills

Experience with SMI

Coaching & counseling

Vocational rehabilitation experience

Member relations management

Crisis management

Education

Undergraduate degree or equivalent

Graduate degree preferred

Job description

Phoenix House Harlem Clubhouse is hiring a Program Administrator to support the community through social practice and to help Members live fulfilling lives. You will foster relationships, assist with employment, education, and housing opportunities, and advocate for members within a collaborative clubhouse setting.

The role emphasizes flexibility, creativity, and an ability to work across activities such as lunch gatherings, coffee chats, and outreach to services.