Clubhouse Attendant

Doral Park Country Club; Miami (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Doral Park Country Club in Miami, FL seeks a part-time clubhouse attendant to greet guests, monitor access, answer calls, and support the property team in delivering exceptional hospitality.

The role requires basic MS Office skills, bilingual English/Spanish preferred, strong communication and organizational abilities, and a reliable, customer-focused presence.

Hours are set by the club; this hourly, non-exempt position offers exposure to a busy residential community.

Qualifications

• Prior experience in a related position.
• High school diploma or equivalent; 6–12 months preferred.
• Bilingual English/Spanish preferred.
• Working knowledge of MS Office and computers.
• Effective verbal and written communication skills.
• Experienced in the hospitality industry; strong organizational and interpersonal skills.

Responsibilities

• Greet guests and maintain a professional image.
• Monitor entrance and authorize access per policies.
• Utilize proper phone etiquette for incoming/outgoing calls.
• Report violations and assist with community rules and violations.
• Assist Property Manager with community violations and reporting.
• Observe safety precautions and report damages or thefts.

Skills

Customer service

Bilingual

Communication skills

Interpersonal skills

Organizational skills

Hospitality experience

Education

High School Diploma

Tools

MS Office

Job description

The clubhouse attendant provides a professional and competent image along with a friendly and outgoing attitude at the property. The club house attendant is a key employee liaison between guests and residents.

Job Duties and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.
• Monitor and authorize entrance and departure of unit owners, visitors, and other persons to guard against Illegal entry. All “check-in” policies and procedures must be followed without any exceptions.
• Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
• Report any violations of the Rules and Regulations that are noticed according the procedures established.
• Assist Property Manager with the community violations.
• Observe precautions required to protect residents, guests and property, and report damage, theft, and found articles to supervisors.
• Follow Opening and Closing Procedures of the Club House.
• Be familiar with the fire alarm system operations and report all incidents to management.
• Call police or fire departments in cases of emergency,
• Monitor Club House, Pool, Tennis Courts, Play Ground, &Picnic Pavilion use and advise the Property Manager of any issues or violations of the established rules and regulations...
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Report all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Property Manager.
• Perform administrative assistant functions including but not limited to: record keeping, filing, mail collection, word processing, data entry, and other essential needs as required.
• Special Projects as instructed.
• Assist Administrative Assistant as needed.

Work Environment
This job operates in residential community and may be located in a small gate-house and/or in an office.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work
This position is a Part-time (less than 30 hours per week). This is non-exempt position (hourly). Days and hours of work are determined at the property to satisfy the needs of the community.

Required Education and Experience

• Prior experience in a related position.
• Preferred Education and Experience; a high school diploma or equivalent. 6-12 months minimum experience in related position.
• Bilingual (English and Spanish) preferred
• Working knowledge with MS Office and computers.
• Effective verbal and written communication skills
• Experienced in the hospitality industry, and must demonstrate organizational skills, excellent interpersonal skills and strong communication.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

KW Property Management & Consulting is a drug-free workplace.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Travel Required

No .

Qualifications

Behaviors

Required

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Education

Preferred

High School or better.

Experience

Preferred

In related position.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.