Club Server & Guest Experience Specialist

Ultipro; Columbus (OH); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Columbus Country Club is hiring full-time and part-time Servers to deliver quick, courteous service in a fast-paced hospitality setting.

Responsibilities include greeting guests, describing specials, taking orders, delivering meals, and ensuring guest satisfaction. A high school diploma or GED and a valid food safety certificate are preferred; experience is welcomed. Equal opportunity employer.

Qualifications

• High school diploma or GED (or equivalent).
• 1–3 months related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Provides immediate attention to all guests upon seating.
• Describes specials of the day to the guests.
• Answers questions regarding menu items and offers suggestions.
• Takes food and beverage orders and delivers promptly after preparation.
• Follows up with guests to ensure satisfaction; replenishes items as needed.
• Participates in pre-shift meetings and taste tests.
• Maintains organized workstation and performs side work duties.
• Setting up and breaking down golf stations each shift.
• Handles checks and cash transactions; uses POS system.
• Follows established service standards for greeting, cocktails, food delivery and general service techniques.
• Practices tray service for all food and beverage service.
• Cross-trained in bartending service.
• Adheres to safe work practices.

Skills

English proficiency

Bartending knowledge

Cash handling

Driver's license

Education

High school diploma or GED

Tools

POS system

Job description

Columbus Country Club is hiring full-time and part-time Servers to deliver quick, courteous service in a fast-paced hospitality setting.

Responsibilities include greeting guests, describing specials, taking orders, delivering meals, and ensuring guest satisfaction. A high school diploma or GED and a valid food safety certificate are preferred; experience is welcomed. Equal opportunity employer.