Club Server

Paycom - ATS; Foxborough (MA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Paycom - ATS is seeking a Club Server to greet patrons, take and relay orders via POS devices, and serve food and beverages with excellent service. You will ensure timely order fulfillment and assist guests with carrying items to tables while maintaining clean, safe dining areas.

The role requires a friendly, professional demeanor, and flexibility to work nights, weekends, and holidays in a busy event environment.

Qualifications

• High School Diploma or equivalent.
• 0–2 years of relevant experience.
• Strong verbal communication skills.
• Ability to work in a fast-paced environment.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Welcome patrons as they arrive and assist with seating.
• Accept and process orders on POS devices.
• Relay orders to kitchen in a timely manner.
• Assemble orders and serve to patrons.
• Assist patrons with carrying items to tables as needed.
• Provide exceptional customer service and ensure a positive experience.
• Monitor product availability and restock as needed.
• Adhere to basic food safety and sanitation guidelines.
• Report any equipment issues to management.
• Participate in special projects as needed.

Skills

Verbal communication

Customer service

Fast-paced work

Flexible schedule

Education

High School Diploma or equivalent

Tools

POS devices

Job description

SUMMARYThe primary duty of the Club Server position is to interact with patrons by receiving, processing, and/or facilitating orders on Point of Sale (POS) devices.DUTIES AND RESPONSIBILITIESWelcome patrons as they arrive.Accept and process orders for patrons on Point of Sale (POS) device.Relay orders to kitchen in a timely manner.Assemble orders and serve to patrons.As needed, assist patrons with carrying purchased items to tables.Provide exceptional customer service to patrons and ensure an exemplary overall experience.Monitor and maintain proper product availability to include serving ware, condiments, and other guest requests.Adhere to basic food safety and sanitation guidelines.Make sure all equipment is working and report any issues to management.Special projects and assignments as business dictatesSUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilitiesSKILLS AND QUALIFICATIONSHigh School Diploma or equivalent0-2 years of relevant experienceMaintain a positive and professional demeanor at all times.Organized and attentive to detailStrong verbal communication skillsAbility to work in a fast-paced environmentAbility to work a flexible schedule including nights, weekends, and holidaysPHYSICAL DEMANDSThe employee frequently is required to talk or hear.The employee is occasionally required to reach with hands and arms.The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENTDensely populated on event daysThe noise level in the work environment is usually loud on event daysCERTIFICATES, LICENSES, REGISTRATIONSRequired to obtain a passing score on Serve Safe trainingRequired to obtain a passing score on TEAMs trainingOTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.