Club Operations Manager | Growth, Service & Leadership

Crunch Fitness - JFF North America; Tuckahoe (VA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Free gym membership

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Crunch Fitness - JFF North America in Tuckahoe, VA seeks an Assistant General Manager to assist the General Manager in day-to-day club operations and deliver the highest quality service to members. This is a full-time, salaried exempt position.

You will lead front desk, housekeeping, and Kid's Crunch staff; drive revenue through effective leadership; manage inventory, payroll, deposits, and compliance with SOPs; and promote a professional, welcoming club environment.

Responsibilities

• Achieve target revenue goals through leadership and motivation of employees
• Daily past due account collections and calls
• Monitor flagged check-ins to increase revenue and collections
• Conduct tours and telephone inquiries for prospective members
• Train and supervise the front desk, housekeeping, and Kid's Crunch staff
• Coordinate and work with other departments, including Personal Training and Group Fitness
• Promote a professional and inviting environment that enhances the quality of service and care offered to members
• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag
• Demonstrate a working knowledge of all standard operating procedures and policies
• Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and general club maintenance
• Ensure the club meets standards for cleanliness, maintenance, safety, and security
• Other duties as assigned

Job description

Crunch Fitness - JFF North America in Tuckahoe, VA seeks an Assistant General Manager to assist the General Manager in day-to-day club operations and deliver the highest quality service to members. This is a full-time, salaried exempt position.

You will lead front desk, housekeeping, and Kid's Crunch staff; drive revenue through effective leadership; manage inventory, payroll, deposits, and compliance with SOPs; and promote a professional, welcoming club environment.