Club Operations Leader — Drive Growth & Member Impact

Crunch Fitness CR Fitness Holdings, LLC; Lilburn (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive hourly pay

Bonus opportunity

Medical, Dental, and Vision Insurance

401(k) with match

Paid Time Off (PTO)

Life Insurance & Short-Term Disability

Free Crunch Fitness Membership

Discounted Personal Training Sessions

Ongoing training and career development opportunities

Job summary

A leading fitness company in Lilburn, Georgia is seeking an Operations Manager to oversee club operations and enhance member experiences. The successful candidate will deliver outstanding first impressions, drive sales performance, and support staff training. Essential responsibilities include coaching, organizing member events, and managing operational details. Candidates should have a strong leadership presence and a customer-focused attitude. Crunch Fitness offers competitive pay, benefits, and opportunities for growth within a rapidly expanding organization.

Qualifications

• Outgoing and positive personality with strong leadership presence.
• Sales-minded, customer-service driven, and results-oriented.
• Strong communication skills with the ability to coach and motivate teams.
• An organized manager with strong attention to detail.

Responsibilities

• Deliver exceptional first impressions daily.
• Drive member integration and sales performance.
• Support retention efforts through cancel-save processes.
• Coach staff on sales techniques.
• Organize member engagement events.
• Manage operational details and inventory.
• Conduct weekly leadership meetings for performance review.

Skills

Outgoing and positive personality

Sales-minded and results-oriented

Strong communication skills

Organized with attention to detail

Leadership presence

Education

Previous leadership or operations experience in fitness

Job description

A leading fitness company in Lilburn, Georgia is seeking an Operations Manager to oversee club operations and enhance member experiences. The successful candidate will deliver outstanding first impressions, drive sales performance, and support staff training. Essential responsibilities include coaching, organizing member events, and managing operational details. Candidates should have a strong leadership presence and a customer-focused attitude. Crunch Fitness offers competitive pay, benefits, and opportunities for growth within a rapidly expanding organization.