Club Manager: Lead Gym Ops & Member Experience

pf-mortensengroup; Hudson (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus

Dental insurance

Flexible schedule

Health insurance

Vision insurance

Advancement opportunities

Free gym membership

Job summary

Planet Fitness - PF Baseline Fitness in Hudson, WI is seeking a Club Manager to oversee gym operations, lead staff, and ensure a positive member experience while driving financial success. You will recruit, hire, train, schedule and supervise team members, manage front desk activities, open/close shifts, uphold brand standards, and coordinate with the District Manager.

A minimum of 1 year of managerial experience and strong customer service skills are required; Paycom onboarding experience is a

Qualifications

• 1+ year of managerial experience required.
• Strong customer service skills required.
• Excellent communication and leadership skills.
• Ability to recruit, hire, train, and schedule staff.
• Proficiency in basic computer tasks and scheduling systems.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Ensure excellent member service across all front desk tasks.
• Oversee front desk activities: greetings, tours, service inquiries.
• Provide support for staff and club members.
• Maintain a positive club image and adhere to policies.

Skills

Management experience

Customer service

Leadership

Scheduling

Team supervision

Tools

Paycom

MS Office

Job description

Planet Fitness - PF Baseline Fitness in Hudson, WI is seeking a Club Manager to oversee gym operations, lead staff, and ensure a positive member experience while driving financial success. You will recruit, hire, train, schedule and supervise team members, manage front desk activities, open/close shifts, uphold brand standards, and coordinate with the District Manager.

A minimum of 1 year of managerial experience and strong customer service skills are required; Paycom onboarding experience is a