Club Manager

Bravo Fit LLC; Tigard (OR); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic and fast-growing fitness franchise as a Club Manager, where you'll lead a talented team dedicated to exceptional member experiences. This full-time role emphasizes leadership, customer service, and financial management, allowing you to create a welcoming environment that inspires members to achieve their fitness goals. With a focus on personal and professional growth, you'll receive the tools and education needed to develop your leadership skills while enjoying a fun and casual workplace. If you're ready to make a positive impact in the fitness industry, this opportunity is for you!

Benefits

Free Black Card membership

PTO

Health Insurance

401(k)

Bonuses

Advancement Opportunities

Qualifications

• Experience in leadership and teamwork, especially in customer service.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Establish a culture of excellence and monitor member satisfaction.
• Analyze business trends to enhance membership and retention.

Skills

Leadership

Customer Service

Communication

Problem-Solving

Time Management

Education

High School Diploma or equivalent

Tools

Computer Literacy

Job description

Join to apply for the Club Manager role at Bravo Fit, LLC

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Join to apply for the Club Manager role at Bravo Fit, LLC

Who We Are
We are BravoFit, a dynamic and fast-growing Planet Fitness franchisee with fitness clubs in Oregon, Alaska, and Australia. We are a mission-driven organization, seeking team members who pursue personal and professional growth. Our success is rooted in supporting our clients and team members.

Our Mission
"Empowerment Beyond Expectations" — We foster a welcoming, non-intimidating environment where members are inspired to surpass their own goals. Our team members are empowered to uphold this promise, and we look for talented, hardworking individuals with a growth mindset. We provide tools and education to develop leadership skills, and in return, you will grow and learn alongside a great team.

Job Opening
We are searching for a Club Manager to join our team! This leadership role requires a growth-oriented leader passionate about making a positive impact. If you're ready to lead a talented team dedicated to delivering exceptional member experiences, apply now! You will oversee club operations, uphold standards of excellence, and manage financial performance. If creating a unique fitness environment excites you, this position is ideal.

Your Responsibilities

1. Establish and maintain a culture of excellence and a superior experience for members, with regular feedback on operations, cleanliness, service, satisfaction, and financial goals.
2. Create a Judgment Free Zone that respects and supports members in achieving their goals.
3. Analyze business trends and develop strategies to increase membership and retention.
4. Control expenses and payroll effectively.
5. Review trends, recommend changes, and ensure policy compliance through meetings and audits.
6. Address performance issues, recruit management talent, and develop staff.
7. Monitor inventory and uphold member service standards.
8. Maintain display and signage standards.
9. Follow up on tasks, analyze reports, and ensure cleanliness and safety standards.
10. Schedule staff, including rotating coverage with the Assistant Manager.
11. Manage club opening/closing, safety, disciplinary actions, repairs, and marketing efforts.
12. Conduct regular self-assessments to measure success.

Your Qualifications

1. Leadership, teamwork, and personal growth experience.
2. Customer service background, preferably in a gym setting.
3. Computer literacy, financial management skills, and attention to detail.
4. Strong communication, initiative, problem-solving, and time management skills.
5. Technical capacity and ethical conduct.

Why Join Planet Fitness

• Help improve lives by fostering a healthier planet.
• Work in a fun, casual environment with talented professionals.
• Enjoy benefits like free Black Card membership, PTO, bonuses, health insurance, 401(k), and advancement opportunities.

Position Details

This is a full-time, exempt role. Hours vary between Monday and Sunday, 6 a.m. to 5:59 a.m., including holidays.

Education & Experience

• High School Diploma or equivalent.
• Experience in customer service, preferably in a gym.
• Basic computer knowledge.

Additional Requirements

• Must be 18 or older.
• CPR Certification (provided during employment).
• Planet Fitness University classes and tanning certification (provided during employment).