Club Manager

United FP; Phoenix (AZ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salaries

Performance incentives

Medical insurance

401(k) matching program

Black Card membership

Leadership development programs

Job summary

A leading fitness club management company is looking for a Club Manager in Phoenix, Arizona. In this role, you will lead a team and champion a customer-centric culture. Responsibilities include recruiting talent, enhancing member experiences, and achieving business growth. The ideal candidate will have at least one year of relevant experience, strong leadership skills, and proficiency in English. A competitive salary, performance incentives, and generous benefits are offered, promoting a culture of development and leadership.

Qualifications

• Minimum 18 years of age.
• 1+ year of experience in the industry.
• Demonstrates initiative and strong communication skills.
• Ability to lift up to 50 lbs and handle potentially hazardous chemicals.

Responsibilities

• Recruit and hire enthusiastic team members.
• Develop and lead your team to deliver an exceptional member experience.
• Grow your business through sales-related initiatives.
• Lead by example in all operational aspects.

Skills

Customer service

Leadership

Communication

Organizational skills

Problem-solving

Education

High school diploma or GED equivalent

Job description

Title: Club Manager
Department: Operations
Reports to: District Manager
FLSA Status: Exempt

Growing Leaders

As a Club Manager for United FP, your role is to lead and support a team of employees running your Club operation. You will champion and embody our culture, mission, and values, inspire your team to deliver customer service excellence, and influence performance through coaching and feedback.

Responsibilities

• Recruit and hire enthusiastic team members who believe in our philosophy and want to help people live healthier lives.
• Develop and lead your team to take ownership of the business by providing an exceptional member experience in a clean, judgment‑free environment.
• Lead by example—do what you want your people to do in all aspects of your operation.
• Develop a sense of “family” with your team and members by honoring our mission and living our core values.
• Grow your business and deliver results through sales‑related initiatives and managing controllable cost.

Additional Information

• Your schedule will vary; shifts could involve any of our hours of operation, including weekends and holidays.
• United FP offers competitive salaries, performance incentives, relocation packages, medical insurance, Black Card membership, and a generous 401(k) matching program.
• United FP is committed to developing our people. Everyone is a leader here and we provide world‑class leadership development programs.

Qualifications

• Minimum 18 years of age.
• 1+ year of experience in the industry.
• Experience in customer service, operations, and leading teams; demonstrates initiative and strong communication skills.
• Ability to meet physical demands, such as standing, walking, lifting up to 50 lbs, and handling potentially hazardous chemicals.
• Great organizational, relationship‑building, and problem‑solving skills.
• English language proficiency; bilingual Spanish is helpful.
• Minimum high school diploma or GED equivalent.

Company Overview

United FP Management, LLC is the largest developer and operator of fitness clubs under the Planet Fitness brand, serving 1.1 million members across 192 clubs.

Compensation

$45,000.00 - $55,000.00 per year

Equal Opportunity Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.