Club Manager

United FP; Memphis (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A fitness club operator is seeking a Club Manager in Memphis, Tennessee. The successful candidate will lead operations, foster a positive team environment, and deliver exceptional customer service. Responsibilities include recruiting and developing staff, managing budgets, and promoting a judgement-free experience for members. Ideal applicants should have leadership experience, strong communication skills, and at least one year in a related field. This role offers a chance to positively impact individuals' lives through fitness.

Qualifications

• Minimum of 18 years of age.
• 1 year of industry experience.
• Experience in customer service, operations, and leading teams.

Responsibilities

• Recruit and hire enthusiastic team members.
• Develop and lead your team.
• Grow your business and deliver results through sales initiatives.

Skills

Leadership

Customer service

Communication

Problem-solving

Organizational skills

Education

High School diploma or GED equivalent

Job description

Overview

Title: Club Manager
Department: Operations
Reports to: District Manager
FLSA Status: Exempt

If you would love working for a rapidly growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls Club, then this may be your dream job. United PF believes that everyone is a leader and that leadership is influence that can be used positively regardless of hierarchy.

Growing Leaders
As a Club Manager for United PF your role is to lead and support your team running your Club operation. You will champion and embody our culture, mission, and values. You will inspire your team to deliver customer service excellence and ensure we provide a “Judgement Free” member experience. You will influence performance through coaching feedback. You have a passion for people and helping them grow their skills because our greatest asset is our people.

Responsibilities

• Recruit and hire enthusiastic team members who believe in our PF philosophy and want to help people live healthier lives.
• Develop and lead your team to take ownership of the business by providing an exceptional member experience in a clean, judgement-free environment.
• Lead by example. Do what you want your people to do in all aspects of your operation.
• Develop a sense of “family” with your team and members by honoring our United PF mission and living our Core Values.
• Grow your business and deliver results through sales related initiatives and managing controllable cost.

Qualifications

• Birthdate that confirms you are a minimum of 18 years of age.
• 1 year of industry experience
• Experience in customer service, operations and leading teams. Demonstrates initiative and strong communications skills.
• Physical demands may include communicating, standing, walking, bending, lifting up to 50 lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• Great organizational, relationship building and problem-solving skills.
• English language; ability to speak, understand, read and write. Bilingual - Spanish helpful.
• Minimum High School diploma or GED equivalent.

About United FP Management, LLC

United FP Management, LLC ("UFP") is the largest developer and operator of fitness clubs under the Planet Fitness brand. UFP operates in the High Value Low Price (HVLP) segment and serves 1.1 million members across 192 clubs. UFP is headquartered in Austin, Texas.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.