Club Manager

Genesis Health Clubs; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Genesis Health Clubs is seeking a Club Manager to lead operations and drive sales performance at our Omaha location. The ideal candidate will ensure operational excellence, train staff, and foster a positive member experience. This full-time position requires availability on weekends and holidays and offers opportunities for advancement and personal growth.

Benefits

401(k) matching

Bonus based on performance

Company parties

Employee discounts

Health insurance

Paid time off

Training & development

Wellness resources

Qualifications

• Must hold current CPR certification or obtain within 60 days of start date.
• Experience in cash handling and credit cards.
• Ability to work well with others.

Responsibilities

• Oversee all aspects of club operations.
• Achieve monthly and yearly sales goals.
• Recruit and train new staff.
• Respond promptly to members' concerns.

Skills

Customer service

Cash handling

Management

Communication

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Position: Club Manager

Reports to: Regional Club Manager

Employee Type: Full Time

Job Summary:

Ensure the financial growth and sales performance of the club by overseeing all aspects of the club operations. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all club related functions including prospecting, staff training, new members sales and member retention.

Duties and Responsibilities:

• Achieve monthly and yearly sales goals
• Train and motivate team daily to achieve club objectives
• Conduct daily sales meetings to discuss performance and objectives with team
• Recruitment, interview and train all new staff
• Report sales activity daily
• Promptly respond to members concerns
• Ensure club meets all standards for cleanliness, maintenance, and safety
• Attend all staff and club meetings and events
• Establish and maintain professional relationships with staff
• Maintain and update sales policies and procedures
• Always know and be aware of club revenues and goals
• Works closely with retention departments to ensure high participation in the facilities
• Ensures that all required documentation is completed in a timely manner.
• Ability to respond quickly and appropriately to emergency situations.
• Perform other duties and assignments as necessary or required
• Grow dues base and constantly know you dues line
• Help support and grow all departments in the facility
• Produce staff that can grow with the company and become Club Managers

Expectations:

• Present a professional demeanor at all times when representing the Genesis Health Clubs
• Provide input in developing strategies to support goals and objectives
• Recommend staff development/education activities
• Develop and build a team atmosphere among staff and departments
• Ability to respond to common inquiries or complaints

Job Requirements:

• Available to work weekends and evenings and holidays
• Must hold current CPR certification or obtain within 60 days of start date
• Ability to work well with others
• Experience in cash handling and credit cards
• Customer service abilities

Physical Requirements:

• Ability to stand for long periods of time
• Ability to lift up to 35 pounds
• Ability to communicate with guests and other associates, including reading, writing and speaking