Club General Manager: Growth, Leadership & Ops

Crunch Fitness; Virginia; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Free gym membership

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Crunch Fitness is seeking a General Manager to drive club performance, sales, and member experience. The role requires leading a diverse team to achieve financial targets while upholding Crunch brand standards.

The General Manager will oversee daily operations, ensure high-quality service, and coordinate community outreach events, promotions, and staffing. This is a salaried exempt position requiring strong leadership and accountability.

Qualifications

• Proven ability to lead and develop a high-performing club team.
• Strong revenue and membership growth focus with budgeting awareness.
• Excellent guest service and community outreach skills.

Responsibilities

• Achieve monthly sales goals and membership targets.
• Maintain club conversion rate of 60% or higher.
• Lead community events and partner with perks programs.
• Oversee Personal Training revenue and staff effectiveness.
• Ensure payroll processing and budget adherence.
• Recruit, train, and coach department heads.
• Enforce standards for cleanliness, safety, and club operations.

Skills

Leadership

Sales

Budgeting

Customer service

Team management

Training & development

Job description

Crunch Fitness is seeking a General Manager to drive club performance, sales, and member experience. The role requires leading a diverse team to achieve financial targets while upholding Crunch brand standards.

The General Manager will oversee daily operations, ensure high-quality service, and coordinate community outreach events, promotions, and staffing. This is a salaried exempt position requiring strong leadership and accountability.