Club Attendant (On-Call)

Four Seasons Hotels and Resorts; Honolulu (HI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Complimentary accommodation

Dry cleaning for uniforms

Employee meals

Job summary

Four Seasons Resort O’ahu at Ko Olina in Hawaii is seeking an On-Call Club Attendant for our exclusive Club Lounge, a private space offering breakfast, cocktails, and sunset moments for guests. The role supports the Club Lounge team with attentive service and guest-focused touches.

We value luxury hospitality experience, a keen eye for detail, and the ability to balance a tray up to 40lbs while adhering to safety and hygiene standards.

Qualifications

• Minimum 1 year luxury hotel experience.
• 1 year in a Food & Beverage outlet.
• Experience catering to high-expectation guests.
• Ability to balance a tray up to 40lbs.
• Liquor card and TB clearance are required.

Responsibilities

• Breakdown, clean & set up table, buffets, & food stations.
• Preparation of all condiments and garnish items for the following day.
• Keep track of daily hygiene requirements like temperature logs, proper food handling, & proper food storage.
• Stock linen, china, silver, and glassware ensuring all are polished and in good condition.
• Greet guests in a professional manner, serve beverage and food items while explaining the contents and anticipate guest needs.
• Maintain Club Lounge kitchen and storage areas in a clean and orderly manner.
• Assist with outlet par levels for daily food & nonalcoholic beverages.

Skills

Luxury hotel experience

F&B outlet experience

Guest service

Tray balancing 40lbs

Attention to detail

Liquor card

TB clearance

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury Oahu resort on the island’s sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.

Four Seasons Resort O’ahu at Ko Olina is looking for On-Call Club Attendant for our new Club Lounge that made its debut last July! A private haven exclusive to our Club Room guests that provides an idyllic setting to start the day with breakfast, unwind with an afternoon cocktail or indulge in libations as the sun sets over the horizon.

The Club Attendant (non-tipped) reports to the Club Lounge Management Team and is responsible for providing food & beverage service to all Club Lounge guests. In addition to, fulfilling requests accurately by assessing the guest needs then adding personal recommendations and touches to achieve maximum customer satisfaction.

What you will do:

• Breakdown, clean & set up table, buffets, & food stations.

• Preparation of all condiments and garnish items for the following day.

• Keep track of daily hygiene requirements like temperature logs, proper food handling, & proper food storage.

• Stock linen, china, silver, and glassware ensuring all are polished and in good condition.

• Greet guests in good a professional manner, serve beverage and food items while explaining the contents and anticipate guest needs.

• Maintain Club Lounge kitchen and storage areas in a clean and orderly manner.

• Assist with outlet par levels for daily food & nonalcoholic beverages.

What you bring:

• Minimum 1 year Luxury Hotel Experience and 1 year in a Food & Beverage Outlet.

• Experience catering to high expectation guests.

• Ability to balance a tray up to 40lbs.

• Attention to detail is a must.

• Required: Liquor Card & Tuberculosis Clearance

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Pay: $25.75 per hour

Learn more about Club Lounge:

• Club Lounge at Four Seasons Resort at Ko Olina

Four Seasons is an Equal Opportunity, Affinity… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal