CLUB - Assistant Club Manager

Planet Fitness-United Fitness Partners; Picayune (MS); On-site; USD 35,000 - 45,000; Full time

Job summary

Planet Fitness-United Fitness Partners in Picayune, Mississippi, is seeking an Assistant Club Manager to assist in leading the club team and improving overall performance. This role involves recruitment, monitoring sales metrics, and maintaining club standards to provide an excellent experience for members.

The ideal candidate will have customer service skills and prior experience in a leadership position within the retail or fitness environment. Responsibilities include overseeing audits and ensuring a clean, friendly club atmosphere.

Qualifications

• Minimum of 18 years of age required.
• Excellent customer service skills essential for member care.
• Previous experience in retail or fitness leadership desired.

Responsibilities

• Assist in the interviewing and recruitment of staff.
• Monitor performance metrics aligned to business goals.
• Ensure club standards in cleanliness and member experience.

Skills

Customer Service skills

Team leadership

Organizational skills

Self-starter

Education

High School Diploma/GED equivalent

Job description

Title

Assistant Club Manager

Reports To

Club Manager

Key Relationships

Salary Non-Exempt

What You'll Be Doing

• Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
• Able to drive club metrics in alignment with business performance.
• Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
• Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modify execution as needed to improve performance.
• Uphold company standards to deliver the mission and values; manage a clean, friendly, and well-maintained club.
• Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
• Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
• Front End employees to promote career growth through training, development, and performance assessment.
• Perform other duties as assigned by the Club Manager.

Qualifications

• Must be a minimum of 18 years of age.
• High School Diploma/GED equivalent.
• Excellent Customer Service skills with a high degree of member care.
• Previous experience leading teams in the retail or fitness environment.
• Self-starter, motivated and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.

Physical Demand

• Must be able to occasionally lift, push, or pull at least 50 lbs.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch.