Assistant Manager

United FP; Salina (KS); On-site; USD 35,000 - 50,000; Full time

Job summary

United FP in Salina, Kansas is seeking an Assistant Manager to oversee club operations and ensure a great member experience. The candidate will lead a team, assist with hiring, and drive performance metrics.

Successful candidates will excel in customer service and team leadership with prior retail or fitness experience. Join our mission to create a safe, energetic space for everyone.

Qualifications

• Minimum age of 18 years.
• Excellent customer service skills with a high degree of member care.
• Previous experience leading teams in a retail or fitness environment.

Responsibilities

• Assist with oversight of club operations.
• Help with the interviewing and recruitment process.
• Drive club metrics aligned with business performance.
• Lead by example to deliver operational excellence.
• Monitor inventory and review sales numbers.

Skills

Customer service skills

Team leadership

Organizational skills

Motivation

Education

High School Diploma or GED

Job description

Position Summary

Title: Assistant Manager
Department: Operations
Reports to: Club Manager

Mission

Providing a unique, judgment‑free environment where anyone can feel comfortable building a lasting, active lifestyle. Our mission is to create a safe, energetic space where everyone is accepted and respected.

Responsibilities

• Assist with oversight of club operations, ensuring an exceptional member experience and financial stability.
• Help with the interviewing and recruitment process, completing initial phone interviews for member service representatives and fitness trainers.
• Drive club metrics aligned with business performance.
• Lead by example, inspiring teammates to deliver continuous service improvement and operational excellence.
• Monitor inventory and review daily, weekly, and monthly sales numbers with the club manager to identify opportunities and adjust execution for better performance.
• Uphold company standards, maintaining a clean, friendly, and well‑maintained club.
• Ensure teammates consistently execute basic standards of punctuality, dress code compliance, friendliness, and cleanliness.
• Assist in overseeing club audits to guarantee all areas are clean, neat, organized, and in "like new" condition.
• Facilitate career growth for front‑end employees through training, development, and performance assessment.
• Perform other duties as assigned by the Club Manager.

Core Values

We Win Together | Be Better Every Day | Be Kind & Respectful | Do the Right Thing | Everyone Matters

Qualifications

• Minimum age of 18 years.
• High School Diploma or GED equivalent.
• Excellent customer service skills with a high degree of member care.
• Previous experience leading teams in a retail or fitness environment.
• Self‑starter, motivated, and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail‑oriented, and able to work without direct supervision in a team environment.

Physical Demands

• Occasionally lift, push, or pull at least 50 lbs.
• Stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch as needed.