CLS Program Manager: Lead Home & Community Services

Macomb-Family-Services-Inc; Clinton Charter Township (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Paid time off

Mileage reimbursement

Professional development support

Job summary

Macomb Family Services, Inc. in Clinton Township, MI seeks a Program Manager for Community Living Supports (CLS). You will oversee service delivery, quality assurance, and compliance, supervise DSPs and coordinators, and ensure plans align with PCPs and MCCMH requirements.

The role involves staff recruitment, training, incident handling, and collaboration with families, case managers, and behavioral clinicians to support autonomy and safety for individuals with developmental disabilities.

Qualifications

• 3+ years of experience with individuals with developmental disabilities in a residential setting.
• 1–2 years of supervisory or program management experience in human services preferred.
• Strong knowledge of Michigan Medicaid CLS services, MCCMH standards and PCPs.
• Experience with behavioral health documentation and compliance.
• Proficient in electronic documentation and Microsoft Office.

Responsibilities

• Manage day-to-day operations of CLS programming, including staffing, service delivery, and scheduling.
• Supervise CLS Coordinators and Direct Support Professionals; conduct performance evaluations and ensure training is current.
• Participate in incident reporting, licensing reviews, and corrective action plans.
• Ensure services reflect PCP goals and are tailored to each client’s needs, strengths, and preferences.
• Serve as primary contact for MCCMH case managers, families, guardians, and other service providers.
• Conduct regular in-home visits to monitor quality of care and participant safety.
• Oversee documentation of service delivery, incident reports, and staff activity logs.
• Monitor service utilization and billing to ensure accuracy and adherence to hours.
• Ensure compliance with Medicaid rules, CLS provider requirements, Recipient Rights policies, and HIPAA.

Skills

Leadership

Organization

Communication

Project coordination

Documentation

Tools

Microsoft Office

AFC documentation standards

Job description

Macomb Family Services, Inc. in Clinton Township, MI seeks a Program Manager for Community Living Supports (CLS). You will oversee service delivery, quality assurance, and compliance, supervise DSPs and coordinators, and ensure plans align with PCPs and MCCMH requirements.

The role involves staff recruitment, training, incident handling, and collaboration with families, case managers, and behavioral clinicians to support autonomy and safety for individuals with developmental disabilities.