Cloud Voice Engineer | Webex & Dial-Plan Architect

Compunnel, Inc.

Tulsa, Northern (OK, KY)

Hybrid

USD 90,000 - 130,000

Full time

2 days ago

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Job summary

Compunnel, Inc. is seeking a Voice Engineer to lead the technical deployment, dial plan architecture, and endpoint modernization for a cloud collaboration platform.

This role focuses on platform configuration, building advanced call routing mechanisms, and transitioning legacy hardware into a modern cloud ecosystem. The role requires strong hands-on Cisco Webex Control Hub experience, enterprise dial plans, and firmware migrations to MPP for Webex Calling onboarding, with opportunities to

Qualifications

5+ years of dedicated voice engineering experience, with at least 2 years focused on cloud-based collaboration suites.
Deep hands-on experience with Cisco Webex Control Hub, dial plans, and Enterprise-to-MPP firmware conversions.
CCNP Collaboration certification preferred.
Cisco Webex Calling Administrator Professional certification preferred.

Responsibilities

Configure and maintain Cisco Webex Control Hub tenant settings to support high availability and security compliance.
Design, build, and optimize enterprise-wide dial plans, routing policies, and call routing behaviors.
Lead and execute the migration of Cisco enterprise-class phones to Multiplatform Phone (MPP) firmware for Webex Calling onboarding.
Serve as the primary escalation point for complex cloud routing and hardware integration issues.

Skills

Voice engineering

Cisco Webex

Dial plans

Cloud-based collaboration

Webex Control Hub

Tools

Cisco Webex Control Hub

MPP firmware conversions

Job description

Compunnel, Inc. is seeking a Voice Engineer to lead the technical deployment, dial plan architecture, and endpoint modernization for a cloud collaboration platform.

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