Cloud Voice Engineer | Webex & Dial-Plan Architect
Compunnel, Inc.
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Job summary
Compunnel, Inc. is seeking a Voice Engineer to lead the technical deployment, dial plan architecture, and endpoint modernization for a cloud collaboration platform.
This role focuses on platform configuration, building advanced call routing mechanisms, and transitioning legacy hardware into a modern cloud ecosystem. The role requires strong hands-on Cisco Webex Control Hub experience, enterprise dial plans, and firmware migrations to MPP for Webex Calling onboarding, with opportunities to
Qualifications
- 5+ years of dedicated voice engineering experience, with at least 2 years focused on cloud-based collaboration suites.
- Deep hands-on experience with Cisco Webex Control Hub, dial plans, and Enterprise-to-MPP firmware conversions.
- CCNP Collaboration certification preferred.
- Cisco Webex Calling Administrator Professional certification preferred.
Responsibilities
- Configure and maintain Cisco Webex Control Hub tenant settings to support high availability and security compliance.
- Design, build, and optimize enterprise-wide dial plans, routing policies, and call routing behaviors.
- Lead and execute the migration of Cisco enterprise-class phones to Multiplatform Phone (MPP) firmware for Webex Calling onboarding.
- Serve as the primary escalation point for complex cloud routing and hardware integration issues.
Skills
Tools
Job description
Compunnel, Inc. is seeking a Voice Engineer to lead the technical deployment, dial plan architecture, and endpoint modernization for a cloud collaboration platform.
This role focuses on platform configuration, building advanced call routing mechanisms, and transitioning legacy hardware into a modern cloud ecosystem. The role requires strong hands-on Cisco Webex Control Hub experience, enterprise dial plans, and firmware migrations to MPP for Webex Calling onboarding, with opportunities to
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