Cloud Technical Program Manager - Global SaaS & Cloud Ops

Entrust; Minneapolis (MN); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Entrust is seeking a Cloud Technical Program Manager to join our team. This pivotal role will act as a liaison between Entrust and its cloud services partners, ensuring operational excellence and coordination across teams including Engineering and Security. The ideal candidate will have over 8 years of program management experience, particularly in cloud infrastructure.

The position requires exceptional stakeholder management skills and the ability to drive cross-functional alignment for successful SaaS operations. Locations include Minneapolis, Ottawa, or Paris.

Qualifications

• 8+ years of experience in Technical Program Management, with at least 5 years focused on cloud infrastructure.
• Proven experience managing third-party/vendor relationships.
• Strong technical understanding of cloud platforms and containerization technologies.

Responsibilities

• Act as the primary liaison with cloud managed services provider.
• Orchestrate initiatives across multiple teams for unified execution.
• Drive incident management processes and SLA compliance.

Skills

Technical Program Management

Cloud Infrastructure

SaaS Operations

Vendor Management

Stakeholder Communication

Security Compliance

Incident Management

Cross-Functional Leadership

Education

Bachelor’s degree in Computer Science or related field

Vendor and Contract Governance

Tools

AWS

Azure

GCP

Splunk

Grafana

ELK

Job description

Entrust is seeking a Cloud Technical Program Manager to join our team. This pivotal role will act as a liaison between Entrust and its cloud services partners, ensuring operational excellence and coordination across teams including Engineering and Security. The ideal candidate will have over 8 years of program management experience, particularly in cloud infrastructure.

The position requires exceptional stakeholder management skills and the ability to drive cross-functional alignment for successful SaaS operations. Locations include Minneapolis, Ottawa, or Paris.