Cloud Technical Engineer, Enterprise Imaging - Remote

UnitedHealth Group; Minneapolis (MN); Remote; Confidential; Full time

Job summary

Join a forward-thinking organization dedicated to improving health outcomes through technology. As a Technical Engineer, you will lead the implementation of innovative imaging solutions in a cloud environment, working closely with customers and project teams. This role offers the flexibility to work remotely while tackling challenging projects that make a real difference. With a culture that values diversity and inclusion, you'll have access to comprehensive benefits and career development opportunities. If you are passionate about technology and healthcare, this is your chance to make an impact!

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Qualifications

• 3+ years of IT experience in troubleshooting and implementing systems.
• Experience in customer-facing roles and with Windows Server OS.

Responsibilities

• Implement proprietary products in a cloud environment.
• Design and configure systems according to customer requirements.
• Diagnose and resolve system and application issues.

Skills

IT experience troubleshooting

Customer-facing role

Active Directory knowledge

Windows Server OS experience

Virtual machines experience

Windows applications (Word, Excel)

Ability to travel

Tools

PACS

RIS

EMR

DICOM

HL7

Scripting

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum, part of UnitedHealth Group (NYSE: UNH), is a leading information, technology-enabled health services, and software business dedicated to helping make the health system work better for everyone. We work with governments, employers, partners, and providers to care for over 146 million people and share a vision of a value-based system of care that provides compassionate and equitable care. With more than 190,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health.

At OptumInsight (OI), we champion continuous innovation to provide software, network, and data analytics, technology-enabled services, advisory, and revenue cycle management offerings to help make health care work better for everyone.

UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high quality care. Our mission calls us, our values guide us, and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.

As a Technical Engineer, you will be responsible for implementing Stratus Imaging (SI) products in a cloud environment. You will serve as the lead technical resource, working closely with customers and project teams to coordinate, customize, install, troubleshoot, and validate product deployments.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Work with customers, cross functional teams, and internal project teams to Implement proprietary products such as SI Archive, SI Viewer, SI PACS, SI Share, SI Analytics
• Design, configure and implement system according to customer requirements
• Design and configure HL7
• Diagnose and resolve system, application, and end user issues
• Test, benchmark and verify that the implemented system is error free
• Support customer during go-live (within or outside of normal business hours) when system is activated for live Production use
• Adhere to internal workflows, best practices, and guidelines; complete all necessary documentation and reports
• Mentorship and training
• Contribute to knowledge sharing initiatives and process improvement initiatives
• Travel to client sites for install/support as needed

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of IT experience troubleshooting and implementing Information Systems
• Experience in a customer-facing role
• Active Directory and Windows Server OS knowledge and experience
• Experience working with virtual machines, servers, and workstations
• Experience with Windows applications such as Word, Excel
• Ability to travel up to 25% of the time based on business needs

Preferred Qualifications:

• MCSE or A+ certification
• Security+ certification
• Experience in Healthcare industry
• Experience implementing medical imaging software (PACS, RIS, EMR or other clinical systems)
• Experience with DICOM, HL7
• Experience with scripting
• Proven ability to work independently and under tight timelines
• Proven understanding of network topology and protocols

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.