Cloud SRE: Automation, Observability & 24x7 Response

Ivanti; Salt Lake City (UT); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work model

Health benefits

Equity opportunities

Global teams

Job summary

Ivanti is seeking a Site Reliability Engineer to join a fast-paced, collaborative team that values excellence and customer focus. You will help operate and secure Ivanti Cloud services, partnering with Product Engineering, Security, and Support.

The role emphasizes automation, observability, and on-call incident response, with a shift pattern of four 10-hour nights. US citizenship and domicile in the U.S. are required.

Qualifications

• US citizenship and must be located domestically in the U.S.
• A BSc in Computer Science, a related field, or equivalent practical experience
• 3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
• Proficiency with Python and experience with one of the following languages: Java, Golang, C#
• Proficiency working with Bash or PowerShell programmatically
• Familiarity with public cloud platforms (AWS or Azure preferred)
• Experience troubleshooting Java and .NET applications
• Experience troubleshooting network and storage infrastructure issues
• Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware)
• Experience working with Windows
• Experience with one or more: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch
• Ability to configure and fine tune at least one: HA Proxy, Apache, Nginx, IIS, or similar
• Ability to configure: New Relic, DataDog, Splunk, or similar monitoring tools
• Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)
• Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
• Proficiency working and developing Infrastructure as Code (IaC)

Responsibilities

• Work 4 x 10-hour days (Sunday through Wednesday, approximately 10 PM to 9 AM U.S. Pacific Time, including lunch)
• Deploy, manage, and secure Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure
• Work with a geographically dispersed, cross‑departmental teams to solve difficult problems
• Automate common and repetitive tasks
• Write documentation and training material
• Train other colleagues
• Participate in on‑call rotations for 24x7 coverage (follow‑the‑sun model) for incident response, issue triage, and problem resolution

Skills

Python

Java

Golang

C#

Bash/PowerShell

Public Cloud (AWS/Azure)

Linux admin

Windows

SQL/DBs

Monitoring tools

CI/CD pipelines

IaC

Container orchestration

Education

BSc in Computer Science

Tools

Ansible

Jenkins

GitHub Actions

Terraform

Kubernetes

New Relic

DataDog

Splunk

Job description

Ivanti is seeking a Site Reliability Engineer to join a fast-paced, collaborative team that values excellence and customer focus. You will help operate and secure Ivanti Cloud services, partnering with Product Engineering, Security, and Support.

The role emphasizes automation, observability, and on-call incident response, with a shift pattern of four 10-hour nights. US citizenship and domicile in the U.S. are required.