Cloud Security & Compliance Engineer III — North America

Google Inc.; Chicago, Atlanta (IL, GA); On-site; USD 174,000 - 252,000; Full time

Job summary

Google Cloud is seeking an Outcome Customer Engineer III to lead strategic enterprise clients across North America and Latin America in modern security transformations. You will drive Security Operations maturity with deep SIEM/SOAR expertise, engage security leaders, and accelerate adoption of advanced security capabilities using generative AI and automation.

You will partner with product marketing, engineering, and security teams to stay ahead of industry trends, delivering high-impact

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role.
• Experience in SecOps product offerings (e.g., SIEM, SOAR) and the broader vendor space in cybersecurity.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Ability to communicate in English and Spanish fluently, to support client relationship management in this region.

Responsibilities

• Manage a portfolio of Tier 1 global accounts through post‑onboarding, serving as a trusted advisor to customer executives, driving SaaS value realization, and navigating critical client escalations.
• Lead detection engineering initiatives and design advanced SOAR automation workflows to transition clients from manual processes to scalable, automated response playbooks.
• Architect comprehensive multi‑cloud ingestion plans (e.g., GCP) to ensure unified threat visibility and systematically reduce customer security risk.
• Guide clients in adopting security capabilities, demonstrating how to leverage generative AI and Agentic SOC workflows to modernize their security posture.
• Maintain deep technical expertise through continuous enablement on Google Security Operations (SecOps), Google Threat Intelligence (GTI), Chrome Enterprise Premium (CEP), CSPM tooling, and GCP architecture to remain at the forefront of cybersecurity trends.

Skills

Cloud security

SIEM

SOAR

Java

C++

Python

Executive stakeholders

Education

Bachelor's degree

Tools

SIEM platforms

Job description

Google Cloud is seeking an Outcome Customer Engineer III to lead strategic enterprise clients across North America and Latin America in modern security transformations. You will drive Security Operations maturity with deep SIEM/SOAR expertise, engage security leaders, and accelerate adoption of advanced security capabilities using generative AI and automation.

You will partner with product marketing, engineering, and security teams to stay ahead of industry trends, delivering high-impact