Cloud Production Support Engineer (REMOTE)

Optomi

United States

On-site

USD 61,992 - 75,768

Full time

14 days+
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Benefits offered by this job

Medical insurance
Vision insurance
401(k)

Job summary

A leading technology recruitment firm seeks a Cloud Production Support Engineer in the United States. The candidate will maintain and stabilize legacy middleware systems during a significant cloud migration. Responsibilities include production support for platforms such as JBoss and WebLogic, troubleshooting incidents, and automating tasks. Ideal applicants will have extensive experience with middleware technologies, strong Linux skills, and familiarity with tools like Splunk. This role offers a full-time position at a mid-senior level.

Qualifications

  • Extensive years of experience supporting enterprise middleware and integration platforms.
  • Deep, hands-on background with JBoss, WebLogic, TIBCO, and Kafka.
  • Strong familiarity with Linux/Unix administration and networking.

Responsibilities

  • Provide hands-on production support for legacy middleware platforms.
  • Troubleshoot and resolve incidents affecting application availability.
  • Monitor and analyze logs using Splunk or AppDynamics.

Skills

Support enterprise middleware platforms
Troubleshooting skills in Linux
Log analysis using Splunk or AppDynamics
Automation through shell scripting or Terraform
Detail-oriented

Tools

Splunk
AppDynamics
GitHub

Job description

This range is provided by Optomi. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr - $55.00/hr

Direct message the job poster from Optomi

Technical Recruiter | Cloud & Infrastructure

Optomi, in partnership with an enterprise technology company, is seeking a highly capable Cloud Production Support Engineer to maintain and stabilize critical legacy middleware and integration systems while the organization transitions core applications to modern cloud platforms. This role plays a key part in ensuring business continuity during a large-scale modernization effort, focusing on keeping older platforms such as JBoss, WebLogic, TIBCO, and Kafka operational and secure. The ideal candidate will bring deep hands‑on experience supporting enterprise middleware environments, strong troubleshooting skills across Linux‑based systems, and a steady, reliable approach to sustaining legacy infrastructure throughout the company’s migration to Azure and GCP.

Responsibilities:

  • Provide hands‑on production support for legacy middleware platforms including JBoss, WebLogic, TIBCO, WebMethods, and Kafka.
  • Troubleshoot and resolve incidents affecting application availability and performance across messaging and integration systems.
  • Perform patching, configuration, and environment maintenance to ensure system stability and compliance.
  • Monitor and analyze logs using tools like Splunk or AppDynamics to proactively identify and address issues.
  • Collaborate with modernization teams to maintain system continuity during migration to Azure and GCP.
  • Automate routine tasks through shell scripting or Terraform to improve operational efficiency.
  • Document processes, fixes, and configuration changes to ensure long‑term maintainability of legacy environments.

Apply today if your background includes:

  • Extensive years of experience supporting enterprise middleware and integration platforms in large, complex environments.
  • Deep, hands‑on background with legacy technologies such as JBoss, WebLogic, TIBCO (BW/EMS), WebMethods, and Kafka.
  • Proven history of keeping critical legacy systems stable — patching, tuning, upgrading, and troubleshooting production issues.
  • Strong familiarity with Linux/Unix administration, networking, and performance optimization.
  • Comfortable using tools like Splunk, AppDynamics, and GitHub for monitoring and version control.
  • Some exposure to cloud or container environments (Azure, GCP, or Rancher) helpful but not required.
  • Detail‑oriented, dependable, and self‑sufficient in resolving issues end‑to‑end.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
  • Telecommunications

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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