Cloud Platform PM — AI-Driven Cross‑Functional Leader

ServiceNow

Washington

Hybrid

USD 167,000 - 291,000

Full time

7 days ago

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Benefits offered by this job

Health plans

401(k) with company match

ESPP

Job summary

ServiceNow in Kirkland, WA seeks an experienced Product Manager to lead the Cloud Platform portfolio. You will shape strategy, align across engineering, security, and go-to-market teams, and drive initiatives that power a scalable SaaS cloud.

The role emphasizes ownership, ambiguity handling, and delivering measurable business outcomes. Ideal candidates bring 8+ years in cloud PM, deep cloud architecture knowledge, and a proven ability to translate complex requirements into clear roadmaps.

Qualifications

Experience integrating AI into work processes or decision-making.
8+ years in product management for cloud platforms or large SaaS.
Deep knowledge of cloud architectures and hyperscaler ecosystems.
Strong understanding of enterprise SaaS and global-scale operations.
Proven ability to define product strategy and roadmaps for complex platforms.
Ability to drive cross-functional initiatives across multiple teams.

Responsibilities

Drive cross-functional execution across engineering, operations, security, legal, compliance, and GTM.
Influence product and business direction with customer and regulatory insights.
Support customer and market growth through partnerships and regional strategies.
Lead initiatives with accountability beyond traditional roles to achieve outcomes.