Cloud Platform Engineering Manager

Playlist; San Francisco (CA); On-site; USD 164,000 - 219,000; Full time

Job summary

Playlist is seeking an experienced engineering leader to guide a high-output team in building scalable cloud platforms and developer infrastructure. You will drive technical vision, architect critical systems on AWS, and partner with product and design to deliver a robust Contact solution across verticals.

You will mentor engineers, prioritize work, and shape the direction of platform and tooling, ensuring reliability, scalability, and rapid iteration.

Qualifications

• 3+ years of direct management experience with an engineering team of at least 6 members.
• Proven track record designing, data-modeling, and building production cloud platforms (AWS) at scale.
• Strong grounding in infrastructure-as-code and CI/CD with operational rigor across incident response, observability, networking, identity, compute, and storage at scale.
• Proven ability to establish and articulate a vision, set goals, and execute effectively.
• Exceptional ability to communicate complex technical concepts to cross-functional stakeholders.
• Demonstrated success in establishing technical vision and driving measurable outcomes.

Responsibilities

• Coach and empower your engineering team to deliver high levels of technical quality and business impact.
• Actively participate in strategic direction and product decisions for your team.
• Contribute to engineering-wide initiatives as a member of the Playlist engineering management team.
• Make critical architectural decisions that balance speed, quality, and long-term system flexibility.
• Establish clear goals, prioritize resources, and guide team execution through complex, ambiguous challenges.
• Collaborate with Product and other Engineering teams to design and deliver a robust standard Contact solution for various verticals and CRM use cases.

Skills

Leadership

Cloud architecture

Data modeling

Vision & strategy

Cross-functional collaboration

Communication

Strategic prioritization

People management

Tools

AWS

GitHub Actions

Azure Pipelines

Flux

Flagger

C#

Typescript

Job description

Playlist is seeking an experienced engineering leader to guide a high-output team in building scalable cloud platforms and developer infrastructure. You will drive technical vision, architect critical systems on AWS, and partner with product and design to deliver a robust Contact solution across verticals.

You will mentor engineers, prioritize work, and shape the direction of platform and tooling, ensuring reliability, scalability, and rapid iteration.