Cloud Operations Intern (On-Site) - Summer 2027

Shure Incorporated; Skokie (IL); On-site; USD 32,000 - 59,000; Full time

Benefits offered by this job

Housing stipend

On-site internship

Job summary

Shure Incorporated in Skokie, IL, is offering a Summer 2027 Cloud Operations Intern role. This twelve-week program is open to undergraduates and graduates, with onsite placement in Niles, IL and a housing stipend for those relocating.

Interns receive a competitive hourly compensation and gain hands-on exposure to cloud operations and automation. You will assist with monitoring dashboards, incident triage, runbooks, and collaboration across CloudOps, Development, IT, Security, QA, Product, and

Qualifications

• In-progress of a Bachelor's or Advanced degree in Computer Science, Information Systems, Software Engineering, Cloud Computing, Cybersecurity, Data Analytics, or a related technical discipline.
• Interest in cloud operations, DevOps/SRE, production support, monitoring, incident management, or service reliability.
• Familiarity with at least one scripting or programming language such as Python, PowerShell, JavaScript, or Bash.
• Basic understanding of cloud platforms, APIs, databases, networking, or web applications.
• Strong analytical, troubleshooting, and documentation skills with attention to detail.
• Ability to communicate clearly, ask questions, and collaborate with technical and non-technical stakeholders.
• Self-motivated, accountable, and comfortable learning new tools in a fast-paced operational environment.
• Interest in leveraging AI-assisted tools to accelerate software development, scripting, operational automation, knowledge management, and problem-solving in a cloud operations environment.

Responsibilities

• Monitor cloud operational dashboards, alerts, and service health signals; assist with initial triage and escalation.
• Support field issue intake and investigation by collecting logs, validating symptoms, documenting findings, and tracking follow-up actions.
• Help document and improve CloudOps runbooks, SOPs, knowledge articles, and troubleshooting guides.
• Assist with automation and scripting efforts for repeatable operational tasks, reporting, and environment checks.
• Support Associate Portal operational enablement by helping organize support content, access/change request workflows, and operational readiness materials.
• Participate in cloud service readiness activities including validation checklists, deployment support preparation, and handoff documentation.
• Collaborate with CloudOps engineers and cross-functional teams such as Development, IT, Security, QA/SV, Product, and Customer Success.

Skills

Cloud operations

DevOps/SRE

Monitoring

Incident management

Python

PowerShell

JavaScript

Bash

Communication

Learning new tools

AI tooling

Education

Bachelor's or Advanced degree in CS/IS/SE/Cloud Computing/Cybersecurity/Data Analytics

Job description

Shure Incorporated in Skokie, IL, is offering a Summer 2027 Cloud Operations Intern role. This twelve-week program is open to undergraduates and graduates, with onsite placement in Niles, IL and a housing stipend for those relocating.

Interns receive a competitive hourly compensation and gain hands-on exposure to cloud operations and automation. You will assist with monitoring dashboards, incident triage, runbooks, and collaboration across CloudOps, Development, IT, Security, QA, Product, and