Cloud Operations Engineer: Azure, Windows & SQL

ECI Software Solutions; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Benefits

Job summary

ECI Software Solutions is seeking a Cloud Operations Engineer to help ensure the stability, integrity, and efficient operation of the ECI Cloud. This product-facing role collaborates closely with business analysts, architects, peer engineers and Site Reliability Engineers for planning, development, and implementation of solutions across systems.

This role involves managing Windows-based production systems, IIS web tiers, and MS SQL Server databases, with incident response, runbook-driven

Qualifications

• Experience supporting Windows-based production systems with IIS and MS SQL Server.
• Ability to follow runbooks for data refresh and application upgrades.
• Proficiency with incident response, triage, and cross-team coordination.
• Familiarity with Azure VMs, networking concepts, and security groups.

Responsibilities

• Provide daily operational support for Windows-based production systems including IIS and MS SQL Server; respond to incidents in a 24/7 environment.
• Follow runbooks for data refresh and application upgrades.
• Troubleshoot IIS issues and manage deployments/rollbacks per runbooks.
• Administer MS SQL Server tasks: backups, restores, job monitoring, and query analysis.
• Operate and maintain Azure VMs and NSGs; manage redeploys and connectivity to VNets/on-prem systems.
• Execute incident response: triage alerts, coordinate with teams, document steps.
• Automate tasks with PowerShell to reduce manual work and improve consistency.
• Perform routine maintenance: patching, disk space, log retention, and permission mgmt.

Skills

Observability

Incident management

On-call support

Collaboration with SRE

PowerShell

Tools

PowerShell

Jira

Git

SQL Server

Azure

Terraform

Job description

ECI Software Solutions is seeking a Cloud Operations Engineer to help ensure the stability, integrity, and efficient operation of the ECI Cloud. This product-facing role collaborates closely with business analysts, architects, peer engineers and Site Reliability Engineers for planning, development, and implementation of solutions across systems.

This role involves managing Windows-based production systems, IIS web tiers, and MS SQL Server databases, with incident response, runbook-driven