Cloud Operations & Analytics Analyst - Remote

GuidePoint Security, LLC; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Dental insurance

Paid holidays

Internet stipend

Retirement plan

Pet benefit

Job summary

GuidePoint Security is seeking a Cloud Security Operations Analyst to support day-to-day operations of our Cloud Practice. You will produce reports, dashboards, and trackers that reflect pipeline health, project activity, staffing, and utilization, while coordinating with leaders and delivery teams.

The role emphasizes execution, analysis, and coordination, with a focus on data accuracy, process consistency, and timely communication across technical and nontechnical teams.

Qualifications

• 5+ years of experience supporting business operations, project coordination, reporting, sales operations, or professional services delivery operations.
• Working knowledge of Excel and PowerPoint, including organizing data, maintaining trackers, and presenting clear, accurate summaries.
• Ability to coordinate multiple priorities, meet deadlines, maintain detailed records, and communicate professionally with technical and nontechnical teams.
• Comfort learning and using CRM, project tracking, collaboration, and reporting platforms.
• Embraces emerging technologies, including AI tools, to work smarter, solve problems, and drive better business outcomes.

Responsibilities

• Prepare recurring reports, dashboards, and trackers covering pipeline health, project activity, staffing, utilization, and other practice performance measures; highlight missing data, exceptions, and emerging trends.
• Support resource planning and delivery forecasting by collecting availability, project timing, and demand inputs from practice leaders and delivery teams; flag potential conflicts or gaps for review.
• Track stale or inactive opportunities, outstanding actions, and client follow-up activities.
• Administer and summarize internal and client feedback surveys, identify actionable themes, and maintain trackers for improvement items and follow-through.
• Support the Project-to-Partnership process by tracking project outcomes, follow-on opportunities, and engagement closeout actions in coordination with consultants and sales teams.
• Maintain Cloud Practice operating procedures, shared documentation, templates, and reporting standards; identify practical ways to reduce manual effort and improve data quality.

Skills

Project coordination

Reporting

Communication

CRM familiarity

AI tools

Education

Bachelor's degree in IT/Cybersecurity/Business

Tools

Excel

PowerPoint

Power BI

Salesforce

Project tracking tools

Job description

GuidePoint Security is seeking a Cloud Security Operations Analyst to support day-to-day operations of our Cloud Practice. You will produce reports, dashboards, and trackers that reflect pipeline health, project activity, staffing, and utilization, while coordinating with leaders and delivery teams.

The role emphasizes execution, analysis, and coordination, with a focus on data accuracy, process consistency, and timely communication across technical and nontechnical teams.