Cloud Networking Engineering Manager

Google Inc.

Sunnyvale (CA)

On-site

USD 222,000 - 308,000

Full time

14 days+

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Job summary

The Google Cloud Platform team seeks a Cloud Technical Solutions Engineer Manager, Networking (English) to lead a high‑performing, customer‑facing team. You will own outcomes, guide complex networking initiatives, and influence stakeholders across engineering, sales, and support, with a focus on enabling enterprises and education customers worldwide.

Based in Sunnyvale or Austin, you will oversee architecture, troubleshooting, and deployment strategies while driving scalable, secure cloud

Qualifications

Bachelor's degree in Computer Science, Information Systems, or related technical field.
13 years of experience troubleshooting and advocating for customers' needs, triaging issues.
Experience as a systems/network administrator with Linux/Unix, TCP/IP, routing, VPNs, VLANs, peering, load balancing.
Ability to communicate in English fluently to support client relationship management.

Responsibilities

Manage customer problems through effective diagnosis, resolution, and development of new investigation tools.
Develop knowledge of Google's product technology and underlying architectures by troubleshooting and building faster diagnosis tools.
Act as a consultant for internal stakeholders to resolve deployment obstacles and improve Google Cloud.
Understand customer issues and advocate for their needs with cross-functional teams to improve the product.
Work as part of a team that provides 24-hour customer support, including occasional non-standard hours.