Cloud & Network Provisioning Specialist

The Addison Group; Ashburn (VA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Global organization

Full provisioning ownership

Vendor management exposure

Collaborative environment

Job summary

The Addison Group in Ashburn, VA seeks a detail-oriented Provisioning Specialist to join its three-person provisioning team. You will coordinate orders from initiation through activation, ensuring services are delivered on schedule.

The ideal candidate is organized, proactive, and comfortable juggling multiple projects. You will communicate with customers and vendors, maintain documentation, and thrive in a fast-paced environment.

Qualifications

• 1–3 years of experience in order management, logistics, work order coordination, purchasing, IT support, or related field.
• 2–3 years of project coordination/management; 5+ years ideal.
• Experience managing multiple projects simultaneously (20+ orders).
• Proficiency with order management systems, inventory databases, Excel, ticketing systems, and CRM platforms.
• Strong organizational, communication, problem-solving, multitasking, and follow-through skills.
• Ability to coordinate with customers and vendors through the full process from initiation to completion.
• Bachelor's degree.

Responsibilities

• Process customer and vendor service orders, activations, and disconnections while meeting SLAs.
• Maintain vendor relationships, quotes, activation calls, vendor reports, and documentation.
• Manage customer provisioning requests, quotes, reports, activation calls, and files.
• Maintain provisioning reports, inventory records, contracts, service start/stop dates, and notices.
• Collaborate with internal teams, vendors, and stakeholders to ensure timely service delivery.
• Monitor multiple active orders and projects, provide updates, and follow up on items.

Skills

Order management

Project coordination

Communication

Multitasking

Education

Bachelor's degree

Tools

Order management systems

Inventory databases

Microsoft Excel

Ticketing systems

CRM platforms

Job description

The Addison Group in Ashburn, VA seeks a detail-oriented Provisioning Specialist to join its three-person provisioning team. You will coordinate orders from initiation through activation, ensuring services are delivered on schedule.

The ideal candidate is organized, proactive, and comfortable juggling multiple projects. You will communicate with customers and vendors, maintain documentation, and thrive in a fast-paced environment.