Cloud Infrastructure Operations Technician

Amazon Web Services, Inc.; Wink (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Amazon Web Services, Inc. seeks an Engineering Operation Technician to support critical AWS cloud infrastructure in Texas.

You will monitor servers, networking equipment, and facility systems in data centers, troubleshoot incidents, and perform hardware replacements and change activities. You will follow runbooks, use monitoring tools, and collaborate with engineering teams to ensure high availability, security, and performance of services.

Qualifications

• Experience monitoring critical data-center infrastructure.
• Ability to troubleshoot incidents across servers and networks.
• Familiarity with hardware replacement and change activities.

Responsibilities

• Monitor and maintain servers, networking equipment, and facility systems.
• Troubleshoot incidents to restore service quickly.
• Perform hardware replacements and change activities per runbooks.

Skills

Server monitoring

Networking hardware

Incident troubleshooting

Hardware replacement

Change management

Tools

Monitoring tools

Job description

Amazon Web Services, Inc. seeks an Engineering Operation Technician to support critical AWS cloud infrastructure in Texas.

You will monitor servers, networking equipment, and facility systems in data centers, troubleshoot incidents, and perform hardware replacements and change activities. You will follow runbooks, use monitoring tools, and collaborate with engineering teams to ensure high availability, security, and performance of services.