Cloud & Infrastructure Operational Risk Exec Director

JPMorganChase; New York (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

JPMorganChase is seeking an Executive Director for Technology Operational Risk Management within Tech & Cyber Operations Risk Management. You will provide independent oversight of operational risk across cloud and infrastructure platforms, partnering with technology and cybersecurity teams to review development, deployment, and operation controls.

Responsibilities include assessing risk for infrastructure and cloud services, engaging with engineering teams, evaluating third‑party risks, and

Qualifications

• Subject matter expertise in infrastructure and cloud technology domains, including operational processes and control expectations.
• Hands-on experience across enterprise infrastructure components (network, compute, storage, database, and messaging), in on-prem and cloud environments.
• Knowledge of cloud security and compliance practices, including IAM, encryption, vulnerability management, and relevant control frameworks.
• Familiarity with infrastructure as code and automation tools such as CloudFormation, Terraform, and Ansible.
• Familiarity with DevOps and CI/CD practices, including controls around change management, segregation of duties, and secure pipelines.
• Familiarity with monitoring, observability, and optimization practices, including logging/alerting, SLO/SLI concepts, and operational health reporting.

Responsibilities

• Perform independent reviews of global and regional technology and cybersecurity processes and controls supporting public and private cloud use.
• Assess operational risk for infrastructure and cloud platforms, tools, and supporting systems used to deliver technology services to the firm.
• Engage with infrastructure technology teams to build a clear understanding of the technology, data flows, and control environment.
• Evaluate third‑party risks related to technology providers, services, and dependencies within your domain.
• Identify elevated risk concentrations globally and assess inherent risks and mitigating controls across relevant technology areas.
• Recommend control enhancements to align with JPMorganChase policies, regulatory requirements, and industry best practices.
• Track current technology trends, vulnerabilities, and emerging technologies to inform risk assessments and oversight priorities.
• Provide credible challenge and guidance to technology partners on control design, implementation, and operational effectiveness; support the implementation and execution of the CCOR Tech & Cyber framework through consistent risk assessment and reporting.
• Participate in key technology governance forums and contribute to risk discussions and decisions.
• Document assessments, conclusions, and actions clearly to support transparency, auditability, and follow-through.

Skills

Infrastructure & cloud expertise

Enterprise infrastructure components

Networking concepts

Compute & virtualization

Storage & data protection

Database platforms

Public cloud experience

Cloud security & compliance

Infrastructure as code

DevOps & CI/CD

Monitoring & observability

Tools

CloudFormation

Terraform

Ansible

Deployment Manager

ARM

Job description

JPMorganChase is seeking an Executive Director for Technology Operational Risk Management within Tech & Cyber Operations Risk Management. You will provide independent oversight of operational risk across cloud and infrastructure platforms, partnering with technology and cybersecurity teams to review development, deployment, and operation controls.

Responsibilities include assessing risk for infrastructure and cloud services, engaging with engineering teams, evaluating third‑party risks, and