Cloud Infrastructure Lead — AI-Driven, Multicloud Platform

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorganChase in Jersey City seeks a Lead Infrastructure Engineer to join Infrastructure Platform Cloud Foundational Services. You will apply deep knowledge of software, applications, and technical processes to evolve infrastructure delivery and resilience.

The role requires cross‑functional collaboration and ongoing learning as the platform introduces new features. You will provide expert cloud guidance across multiple platforms, drive changes, and build self‑service capabilities to help

Qualifications

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience.
• Deep knowledge of infrastructure engineering areas such as hardware, networking, storage, deployment, automation, resilience or performance.
• Experience using enterprise‑authorized AI capabilities to support workflows with validation and data sensitivity awareness.
• Ability to review and validate AI‑assisted recommendations before implementation with mitigations for resiliency and security.
• Deep knowledge of one infrastructure technology and scripting languages.
• Deep knowledge of cloud infrastructure and multiple cloud technologies with ability to operate in public and private clouds.
• Familiarity with large distributed systems across compute, databases, observability, and telemetry.
• Knowledge of incident, change, and problem management controls.

Responsibilities

• Applies technical expertise to projects of moderate scope and develops creative solutions for design, development, and troubleshooting.
• Uses AI capabilities to accelerate infrastructure analysis and design documentation with validated outputs.
• Drives a workstream of infra tech and collaborates with platforms to implement changes and modernize processes.
• Assesses upstream/downstream data and system implications and advises on mitigations.
• Applies reuse‑first, AI‑assisted practices to identify recurring issues and ensure traceability and auditability.
• Provides deep technical support across multiple cloud platforms for thousands of technologists; troubleshoots complex integration issues.
• Builds self‑service tools, telemetry, guides, and automation to help teams resolve issues independently.
• Partners with engineering and product teams to close issues and drive product improvements.
• Demonstrates learning and teaching aptitude as features evolve.
• Provides follow‑the‑sun 24/7 on‑call support via a distributed multi‑time‑zone team.

Skills

Infrastructure engineering

Cloud platforms

Scripting languages

Data‑driven decisions

Incident management

Tools

Kubernetes

Azure

GCP

Terraform

AWS

Job description

JPMorganChase in Jersey City seeks a Lead Infrastructure Engineer to join Infrastructure Platform Cloud Foundational Services. You will apply deep knowledge of software, applications, and technical processes to evolve infrastructure delivery and resilience.

The role requires cross‑functional collaboration and ongoing learning as the platform introduces new features. You will provide expert cloud guidance across multiple platforms, drive changes, and build self‑service capabilities to help