Cloud Field Engineering Manager

Canonical; Tucson (AZ); Remote; USD 120,000 - 150,000; Full time

Job summary

A leading company is seeking a Cloud Field Engineering Manager to lead a team in implementing open source solutions for public clouds and data centers. The role involves technical presales, team management, and collaboration with customers. Ideal candidates will have strong cloud computing knowledge, excellent communication skills, and a passion for mentoring. This remote position offers competitive compensation and various benefits, including learning budgets and travel opportunities.

Benefits

Competitive Compensation

Annual Reviews

Bonuses

Learning Budgets

Parental Leave

Employee Assistance

Travel Opportunities

Qualifications

• Experience in technical presales.
• Strong academic background, preferably with university education.
• Willingness to travel up to 40% for events and meetings.

Responsibilities

• Lead and develop a team of Field engineers in Presales and Professional Services.
• Solve customer problems by promoting technologies and being a trusted advisor.
• Implement disciplined engineering processes.

Skills

Cloud Computing

Communication

Leadership

Mentoring

Problem Solving

Education

University Education

Tools

Kubernetes

Openstack

AWS

GCP

Azure

Ceph

Linux

Job description

Join to apply for the Cloud Field Engineering Manager role at Canonical.

This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and data centers. The role involves working across cloud offerings, from Ubuntu to virtualization, private cloud, Kubernetes, and sophisticated open source solutions like MLops platforms and data platforms. As Canonical expands into new industries, we design and develop new open source solutions to meet their needs.

We believe that Engineering Managers should be outstanding engineers, capable of troubleshooting technical issues and engaging in technical presales. They should contribute technically but focus more on shaping team direction, focus, and delivery. We also focus on growing management skills and soft skills in engineers interested in management.

Our goal is to make open source easier, reliable, and secure, aiming to provide 'most software to most companies.' We select engineers globally for brilliance and motivation, and our managers help teams achieve more and feel proud of their results.

The role of a Cloud Field Engineering Manager at Canonical

The team of cloud solutions architects works directly with customers to design private and public cloud solutions, including on-premise options like Openstack, MicroCloud, Ceph, and deployable solutions like Kubernetes, Kubeflow, Spark, PostgreSQL. Managers and team members deploy, test, and hand over solutions, and participate in presales to provide technical advice.

The manager is responsible for line management, career guidance, developing talent, representing the team technically, and collaborating with other teams and customers. Active participation in presales is also expected.

Location

This role is home-based, managing a team in your time zone.

What your day will look like

• Lead and develop a team of Field engineers in Presales and Professional Services.
• Solve customer problems by promoting technologies and being a trusted advisor.
• Work remotely in a single major time zone.
• Coach, mentor, and offer career development feedback.
• Identify and measure team health indicators.
• Implement disciplined engineering processes.
• Represent your team and product to stakeholders, partners, and customers.
• Develop and evangelize engineering and organizational practices.
• Plan and manage progress on goals and projects.
• Participate in leadership team collaborations.

What we are looking for in you

• Knowledge of cloud computing concepts & technologies like Kubernetes, Openstack, AWS, GCP, Azure, Ceph.
• Practical knowledge of Linux and networking.
• Experience in technical presales.
• Dynamic personality, love for new projects and interaction.
• Excellent communication skills in English.
• Passion for developing and growing people.
• Experience in leading, coaching, and mentoring engineers.
• Organized, capable of ensuring timely, high-quality results.
• Strong academic background, preferably with university education.
• Willingness to travel up to 40% for events and meetings.

Additional skills that you might also bring

• Second language - Spanish or French preferred.
• Python knowledge.
• Experience collaborating with external partners.
• Experience working with internal teams and providing stakeholder feedback.

What we offer you

We offer competitive compensation, annual reviews, bonuses, benefits, and a distributed work environment with in-person team sprints. Additional benefits include learning budgets, recognition rewards, leave policies, parental leave, employee assistance, travel opportunities, and travel upgrades.

About Canonical

Canonical is a leader in open source, publishing Ubuntu and advancing AI, IoT, and cloud platforms. We are a remote-first company since 2004, fostering innovation, learning, and high standards. We value diversity and are an equal opportunity employer.