Cloud Field Engineering Manager

Canonical; Sacramento (CA); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading open source company seeks a Cloud Field Engineering Manager to lead a team of engineers, focusing on customer solutions in public clouds. The role involves technical presales, team development, and managing engineering processes while promoting open source technologies.

Benefits

Distributed work environment

USD 2,000 annual learning and development budget

Recognition rewards

Annual leave

Parental leave

Employee Assistance Programme

Travel opportunities

Company event upgrades

Qualifications

• Experience in technical presales.
• Experience leading, coaching, mentoring engineers.

Responsibilities

• Lead and develop a team of Field engineers in Presales and Professional Services.
• Solve customer problems by promoting technologies and acting as a trusted advisor.
• Implement disciplined engineering processes.

Skills

Cloud Computing

Communication

Leadership

Coaching

Education

Strong Academic Background

Tools

Kubernetes

OpenStack

AWS

GCP

Azure

Ceph

Python

Job description

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This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and data centers. The scope includes cloud offerings from Ubuntu, virtualization, Kubernetes, to open source solutions like MLops platforms and data platforms. As Canonical expands into new industries such as telecom, finance, healthcare, and media, we develop new open source solutions to meet their needs.

We believe Engineering Managers should be outstanding engineers, capable of troubleshooting technical issues and engaging in technical presales. They should contribute technically but focus more on guiding the team's direction, focus, and delivery. We also focus on growing management skills and soft skills training for engineers interested in management roles.

Our goal is to make open source easier, reliable, and secure, aiming to provide 'most software to most companies'. We select engineers globally for brilliance and motivation to advance open source. Our managers help teams achieve their potential and take pride in their results.

The role of a Cloud Field Engineering Manager at Canonical

The team of cloud solutions architects works directly with customers to design private and public cloud solutions tailored to their workloads. Technologies include on-premise solutions like OpenStack, MicroCloud, Ceph, and deployable solutions like Kubernetes, Kubeflow, Spark, PostgreSQL. Managers and team members deploy, test, and hand over solutions, and participate in presales for technical advice.

The manager handles line management, career guidance, talent development, technical representation, collaboration, and active participation in presales to meet quarterly goals.

Location:

This role is home-based, managing a team in your time zone.

What your day will look like

• Lead and develop a team of Field engineers in Presales and Professional Services
• Solve customer problems by promoting technologies and acting as a trusted advisor
• Work remotely within a single major time zone
• Coach, mentor, and provide career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and products to stakeholders, partners, and customers
• Develop and promote engineering and organizational practices
• Plan and manage progress on goals and projects
• Participate in leadership team collaborations

What we are looking for in you

• Knowledge of cloud computing concepts & technologies (Kubernetes, OpenStack, AWS, GCP, Azure, Ceph)
• Practical Linux and networking knowledge
• Experience in technical presales
• Dynamic, proactive, and people-oriented personality
• Excellent communication skills in English
• Passion for developing and growing people
• Experience leading, coaching, mentoring engineers
• Organized with a focus on timely, high-quality results
• Strong academic background
• Willingness to travel up to 40%

Additional skills that you might also bring

• Second language (Spanish or French preferred)
• Python knowledge
• Experience collaborating with external partners
• Stakeholder feedback for engineering roadmaps

What we offer you

We offer competitive worldwide compensation, annual reviews, performance bonuses, and benefits aligned with local needs. Perks include:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Recognition rewards, annual leave, parental leave, Employee Assistance Programme
• Travel opportunities and company event upgrades

About Canonical

Canonical is a leading open source company, publisher of Ubuntu, and innovator in AI, IoT, and cloud. We hire globally, uphold high standards, and foster a remote-first culture since 2004. We challenge you to think differently, work smarter, learn new skills, and excel.

Canonical is an equal opportunity employer

We are committed to diversity and inclusion, providing fair consideration regardless of background or identity.