Cloud Field Engineering Manager

Canonical; Phoenix (AZ); Remote; USD 130,000 - 160,000; Full time

Job summary

A leading company is seeking a Cloud Field Engineering Manager to lead a field engineering team, focusing on implementing open source solutions across various industries. The role requires strong technical skills, leadership, and the ability to mentor engineers. This position offers remote work within a major time zone and includes responsibilities like team management, customer collaboration, and presales participation.

Benefits

Competitive Compensation

Annual Reviews

Bonuses

Learning Budgets

Travel Opportunities

Qualifications

• Experience in technical presales.
• Leading and mentoring engineers.

Responsibilities

• Leading and developing a team of Field engineers.
• Solving customer problems and providing technical advice.
• Collaborating with leadership and other teams.

Skills

Cloud Technologies

Linux

Networking

Communication

Organizational Skills

Education

High Academic Achievement

Tools

Kubernetes

Openstack

AWS

GCP

Azure

Ceph

Python

Job description

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This role involves leading a field engineering team to help customers understand and implement Canonical's open source solutions across public clouds and data centers. The solutions include Ubuntu, virtualization, private cloud, Kubernetes, MLops platforms, data platforms, and more. As Canonical expands into industries like telco, finance, healthcare, and media, we develop new open source solutions to meet their needs.

Engineering Managers at Canonical are expected to be outstanding engineers who can troubleshoot, contribute technically, and lead teams. They should be capable of shaping team direction, focus, and delivery, while also mentoring engineers in soft skills.

The role of a Cloud Field Engineering Manager involves managing a team of cloud solutions architects working directly with customers to design private and public cloud solutions, including Openstack, MicroCloud, Ceph, Kubernetes, Kubeflow, Spark, PostgreSQL, etc. The manager will handle line management, career development, technical representation, and collaboration with other teams and customers. Active participation in presales is also required.

Location: This is a home-based role, managing a team within your time zone.

Daily responsibilities include:

1. Leading and developing a team of Field engineers
2. Solving customer problems and providing technical advice
3. Remote work within a single major time zone
4. Mentoring and career guidance
5. Monitoring team health indicators
6. Implementing engineering processes
7. Representing your team and products to stakeholders
8. Developing engineering practices
9. Managing project progress
10. Collaborating with leadership and other teams

Qualifications:

• Knowledge of cloud technologies such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph
• Linux and networking expertise
• Experience in technical presales
• Strong communication skills in English
• Experience in leading and mentoring engineers
• Organizational skills and timely delivery
• High academic achievement
• Willingness to travel up to 40%

Additional skills (preferred):

• Spanish or French language skills
• Python knowledge
• Experience with external partners and stakeholder feedback

Benefits include: competitive compensation, annual reviews, bonuses, learning budgets, travel opportunities, and more.

About Canonical: A leader in open source, publishing Ubuntu, and innovating in AI, IoT, and cloud computing, with a remote-first culture since 2004.

Canonical is an equal opportunity employer committed to diversity and inclusion.