Cloud Engineer

Ebro Electronic GmbH; Morrisville (NC); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Xylem is seeking a Cloud Operations Engineer to join the Global Cloud Infrastructure team. You will enable enterprise teams to leverage public cloud platforms securely, reliably, and cost-effectively, turning cloud data into actionable insights and supporting ongoing service improvements.

You will gain hands-on experience in cloud operations, FinOps, data analytics, reporting, service support, and AI technologies, while collaborating with experienced engineers and managers in a hybrid work

Qualifications

• Bachelor's degree or equivalent in a tech/analytical field.
• Foundational cloud computing knowledge and IT service concepts.
• Strong Excel skills with formulas, lookups, pivots, and data validation.
• Analytical thinking, problem solving, and attention to detail.
• Strong written and verbal communication for technical/non-technical audiences.
• Ability to learn new technologies and manage multiple priorities.

Responsibilities

• Create and maintain cloud cost, utilization, readiness, security, and performance dashboards.
• Analyze cloud billing, trends, and optimization opportunities; support FinOps reporting.
• Support cloud operations by managing access requests and coordinating escalations.
• Modernize reporting by transitioning to enterprise data warehouses and BI solutions.
• Evaluate emerging cloud/AI tech and contribute to governance and adoption frameworks.
• Maintain documentation and track work through Jira; collaborate with vendors and stakeholders.

Skills

Cloud fundamentals

Excel proficiency

Analytical skills

Communication skills

On-call readiness

Collaboration

Education

Bachelor's degree in Computer Science, Information Systems, Data Analytics, Finance, or related field

Tools

Jira

Confluence

Datadog

Power BI

SQL

GitHub Copilot

Job description

Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.

The Role

Ready to launch your career at the intersection of cloud technology, data, and business impact? Xylem is seeking a Cloud Operations Engineer to join our Global Cloud Infrastructure team within the Xylem Global Solutions Operations organization. In this role, you will help teams across the enterprise leverage public cloud platforms and cloud-based technologies securely, reliably, and cost-effectively. You will transform cloud data into actionable insights, support operational processes, and contribute to the continuous improvement of cloud services across the organization. Working alongside experienced cloud engineers and managers, you will develop hands‑on expertise in cloud operations, FinOps, data analytics, reporting, service support, and emerging AI technologies.

Core Responsibilities

• Create and maintain cloud cost, utilization, operational readiness, security, and performance dashboards that provide actionable insights for business and technology stakeholders.
• Analyze cloud billing and usage data, identify trends and optimization opportunities, and support FinOps reporting, cost allocation, forecasting, and chargeback/showback processes.
• Support cloud operations by managing access requests, resolving routine service issues, and coordinating escalations with engineering teams and technology vendors.
• Contribute to the modernization of reporting processes by transitioning spreadsheet-based reporting into enterprise data warehouse and business intelligence solutions.
• Evaluate emerging cloud and AI technologies, assist with proof‑of‑concept initiatives, and help establish governance, operational standards, and adoption frameworks.
• Maintain accurate documentation, track work through Jira, and collaborate with cloud providers, finance partners, and internal stakeholders to improve service delivery and operational efficiency.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, Finance, or a related field; or an equivalent combination of education, technical training, internship experience, and/or relevant work experience.
• Foundational understanding of cloud computing, monitoring and logging platforms, source code repositories, data processing, and IT service support concepts.
• Strong proficiency with Microsoft Excel, including formulas, lookups, pivot tables, data validation, and data analysis techniques.
• Demonstrated analytical, problem‑solving, and attention‑to‑detail skills with the ability to interpret and validate data.
• Strong written and verbal communication skills with the ability to effectively engage both technical and non‑technical audiences.
• Ability to learn new technologies, manage multiple priorities, document work accurately, and meet recurring deadlines.
• Strong customer‑service orientation, teamwork, organizational skills, and ability to work effectively in a collaborative environment.
• Ability to participate in an on‑call rotation if required by the business.

Preferred Qualifications

• Coursework, internship experience, certifications, or hands‑on exposure related to AWS, Microsoft Azure, Google Cloud Platform (GCP), FinOps, data analytics, or IT service management.
• Experience with SQL, Power BI or other data visualization tools, and basic scripting using Python or PowerShell.
• Familiarity with cloud cost management concepts, including tagging strategies, forecasting, cost allocation, optimization, showback, and chargeback methodologies.
• Experience using Jira, Confluence, Datadog, Sumo Logic, JFrog, Bitbucket, GitHub Copilot, or similar operational and collaboration platforms.
• Understanding of Agile methodologies and foundational project management concepts.

Additional Information

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit or stand, reach, bend, and move about the office.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a hybrid position and may require collaboration with local and remote teams. The position may require occasional travel to Xylem offices, stakeholder locations, or vendor meetings.

Travel Requirements

Up to 10% travel.

Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen. Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen. Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und in der Inklusion und Zugehörigkeit als Treiber für Innovation erkannt werden, um unsere Wettbewerbsfähigkeit weltweit zu stärken.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well‑being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Unsere Talent Community ist eine großartige Möglichkeit, mit uns in Kontakt zu bleiben und mehr über unsere hochwirksamen Kulturinitiativen und neuesten Karrieremöglichkeiten zu erfahren! Erzählen Sie uns mehr über sich und helfen Sie den Personalverantwortlichen, Sie zu finden, wenn es eine Stelle gibt, die Ihrem Hintergrund, Ihren Fähigkeiten und Interessen entspricht. Werden Sie noch heute Mitglied unserer Talent Community!

Möchten Sie wissen, welche Wirkung Sie erzielen können? Unser Ziel ist es, den Zugang zu Wasser und dessen Qualität zu optimieren und einen verantwortungsvollen Verbrauch zu fördern, damit Gemeinden auf der ganzen Welt gedeihen können. Durch Xylem Watermark, unser Corporate‑Citizenship-Programm, stellen wir sichere Wasserressourcen bereit und schützen sie für Gemeinden auf der ganzen Welt, indem wir alle Interessengruppen einbeziehen und über Wasserfragen aufklären.

Inklusion und Zugehörigkeit bei Xylem Xylem ist ein Unternehmen, was Chancengleichheit fördert. Alle Entscheidungen werden ohne Rücksicht auf Nationalität, Hautfarbe, Religion, ethnische Herkunft, Geschlecht, sexuelle Orientierung, Geschlechtsidentität oder -ausdruck, Alter, Behinderung oder anderer gesetzlich geschützter Merkmale getroffen. Mehr dazu finden Sie hier: (https://www.xylem.com/en-us/careers/inclusion-and-belonging/)