Cloud DevOps Engineer

Tyler Technologies, Inc.; Latham (NY); Hybrid; USD 65,585 - 100,000; Full time

Job summary

Tyler Technologies, Inc. is looking for a Cloud DevOps Engineer in Latham, New York, to join their Transportation team. The engineer will be responsible for maintaining the performance of applications and infrastructure while ensuring exceptional availability and security.

Ideal candidates should have at least 3 years experience working in a CI/CD environment and expertise in Infrastructure as Code tools such as Terraform or AWS Cloudformation. The position offers a hybrid work arrangement, requiring 3 days a week in the office.

Qualifications

• 3+ years of experience working in a CI/CD environment.
• Experience implementing or maintaining highly available and secure systems.
• 1+ years of experience migrating and managing AWS workloads.

Responsibilities

• Maintain, monitor, and validate performance of Tyler’s hosted application.
• Troubleshoot environmental issues and collaborate with third-party vendors.
• Plan for capacity and future growth of the environment.

Skills

CI/CD environments

Infrastructure as Code (IaC) tools

Scripting languages (Python, Powershell, Bash)

Git-based source control systems

AWS workloads management

Monitoring tools (Datadog)

Tools

AWS

Docker

Microsoft SQL Server

Job description

Software EngineeringLatham,New York
Salary: USD 65585 - 100000 Annually

Come join Tyler Technologies as a Cloud DevOps Engineer! The Transportation team is looking for DevOps Engineers to help build and run services and infrastructure that will power the next generation of the Transportation product line. We are hiring high quality engineers with a diverse set of experiences and skill sets for positions on the Transportation team delivering the vision of Connected Communities. The strongest candidates will have a solid operations and automation expertise and demonstrated software development experience on provisioning cloud infrastructure. Our customers count on us to provide exceptional availability, scalability, and security for services and infrastructure. As a Cloud DevOps Engineer, you’ll be on a team of engineers whose mission is to build and improve Tyler's next generation of Transportation products. Are you up to the challenge?

Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our transportation solutions, you can help integrate our solutions with asset management, telematics, routing and student solutions.

Role requires 3 days per week in our Latham, NY office.

Responsibilities

• Proactively maintain, monitor, and validate performance of Tyler’s hosted application and environment for availability, performance, responsiveness, and resource allocation.
• Troubleshoot issues that arise with the environment including but not limited to working with Tyler employees and third-party vendors and partners.
• Participate in an on-call rotation to provide support outside of normal business hours and respond to production issues, service interruptions, and other critical events.
• Plan for capacity and future growth and expansion of the environment to accommodate projected client/end-user growth to ensure maximum availability and performance of the environment.
• Work with other Tyler employees to ensure backup, restore and disaster recovery capabilities meet or exceed service level agreements.
• If not already skilled in these technologies, receive training in elements of ESRI software including but not necessarily limited to ArcGIS Server and Network Analyst.
• Plan and carry out migrations of source code (application updates and patches), updates to related third party software and updates to client data and related configuration settings.
• Handle advanced Tyler proprietary and related third party technology issues.
• Stay educated on the newest technologies.
• Collaborate with colleagues to continually research ways to improve the system performance policies, procedures, and tools.

Qualifications

• 3 + years of experience working in a CI/CD environment
• Experience with Infrastructure as Code (IaC) tools such as Terraform, AWS Cloudformation or AWS CDK
• 3 + years of experience implementing or maintaining highly availability and secure systems
• 3+ years of experience with s cripting languages such as Python, Powershell, Bash
• 3+ years of Experience supporting highly available .NET web applications running in cloud-based production environments.
• 3+ years of experience using Git-based source control systems such as GitHub, GitLab, or Bitbucket.
• 1+ years of experience migrating and managing AWS workloads
• Experience with the following:
• Microsoft Windows Server 201 9 and later
• Docker or other container orchestration tools
• Microsoft SQL Server or another relational database platform, including experience writing queries with SQL
• Datadog or equivalent monitoring, logging and alerting tools
• Disaster recovery planning, testing, and validation activities for production systems.
• Experience with AWS base services including: EC2, ECS, VPC, ELB, RDS, CloudWatch, S3, Lambda, etc.

Preferred Experience

• Experience with ESRI software including ArcGIS server desirable.
• Working knowledge of C# and .NET application architecture is a plus