Cloud & Database Reliability Engineer

Appsocode; United States; Hybrid; Full time

Job summary

A leading tech firm is seeking a skilled Managed Services Data Engineer to manage client databases and cloud environments. This role involves ensuring optimal performance and security while troubleshooting and automating strategies across various systems. Join a dynamic team and leverage cutting-edge technologies to deliver exceptional client outcomes.

Qualifications

• Proven experience in managing client databases.
• Strong knowledge of cloud environments and security compliance.
• Ability to troubleshoot and execute automation strategies.

Responsibilities

• Manage client databases and cloud environments.
• Ensure optimal performance and security.
• Proactively monitor and troubleshoot diverse database systems.

Job description

We partner with our clients by building digital teams that extend their capabilities and allow them to leverage our talented nearshore resources.
We are seeking a highly skilled Managed Services Data Engineer. As a Managed Services Data Engineer, you will be responsible for the end-to-end management of client databases and cloud environments, ensuring optimal performance, security, and compliance. You will play a key role in proactive monitoring, troubleshooting, and executing automation strategies across diverse database systems and cloud platforms. This position offers the opportunity to work within a dynamic team, leveraging cutting-edge tools and technologies to deliver exceptional client outcomes.

Requirements

• Database Management: Maintain and optimize SQL Server, Oracle, MySQL, PostgreSQL, MongoDB, and other relevant databases through regular maintenance, performance tuning, and health monitoring.• Cloud Operations: Support cloud database services (AWS RDS, Azure SQL, Google Cloud SQL) and contribute to cloud migrations, multi-cloud setups, and automation initiatives using platforms like AWS, Azure, and Google Cloud.• Monitoring & Support: Proactively monitor database and cloud systems using tools such as Datadog, SolarWinds, and New Relic to identify and respond to alerts, troubleshoot issues, and escalate critical incidents as needed.• Automation: Automate routine database tasks (backups, patches, updates) using tools like Ansible, Puppet, or Chef. Implement infrastructure-as-code using Terraform or CloudFormation.• Security & Compliance: Ensure all systems adhere to GDPR, HIPAA, and SOC 2 standards by monitoring access and maintaining database security using Splunk, Imperva, and Guardium.• Client Interaction & Project Management: Collaborate with clients and internal teams to ensure service levels (SLAs) are met. Manage client expectations and provide clear communication regarding issue resolution and solutions.• Incident Management: Lead the response to high-priority incidents by utilizing advanced troubleshooting skills to resolve database issues and minimize downtime.

Qualifications:

• Experience with database administration (SQL Server, Oracle, MySQL, PostgreSQL, MongoDB).• Proficiency with cloud platforms (AWS, Azure, Google Cloud) and database-as-a-service (DBaaS) offerings.• Strong understanding of monitoring tools (Datadog, New Relic, SolarWinds) and automation tools (Ansible, Puppet, Chef).• Familiarity with compliance standards such as GDPR, HIPAA, and SOC 2.• Excellent communication skills and a client-focused approach to managing tasks and relationships .

Benefits:
We offer a competitive salary, along with a positive and collaborative work environment that promotes innovation and growth:

USD salary.
Free English classes.
Courses and books.
FullyRemote.