Cloud & Data IT Support Specialist

GetJobSmart; San Francisco (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Job summary

Vertex Summit Solutions, a leading tech firm in San Francisco, seeks an IT Support Specialist to provide technical assistance to clients and employees. The role includes troubleshooting hardware and software, configuring systems, and maintaining IT infrastructure.

You will collaborate with a dedicated team in a fast-paced environment, with opportunities for professional growth and exposure to cloud computing and data analytics.

Qualifications

• Bachelor's degree in IT, CS, or a related field.
• Proven experience in IT support in a similar role.
• Strong knowledge of operating systems, networking and common software applications.
• Excellent problem-solving skills and the ability to work well under pressure.
• Outstanding communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Provide technical support to our clients and employees, ensuring smooth operation of our systems and applications.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Assist in the installation, configuration, and maintenance of IT infrastructure and systems.
• Document technical issues and solutions for future reference.
• Conduct regular system checks and updates to ensure optimal performance.
• Collaborate with the development team to implement new technologies and improvements.

Skills

IT support experience

Networking knowledge

OS knowledge

Problem solving

Communication

Teamwork

Education

Bachelor's degree in IT/CS

Job description

Vertex Summit Solutions, a leading tech firm in San Francisco, seeks an IT Support Specialist to provide technical assistance to clients and employees. The role includes troubleshooting hardware and software, configuring systems, and maintaining IT infrastructure.

You will collaborate with a dedicated team in a fast-paced environment, with opportunities for professional growth and exposure to cloud computing and data analytics.