Cloud Citrix Analyst - DaaS, CVAD & Hybrid Cloud

ADT; Boca Raton (FL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

ADT is seeking a Cloud Citrix Analyst to support, operate, and optimize Citrix virtual apps/desktops across on‑prem, colocation, and public cloud. This role partners with infrastructure, network, security, and application teams to ensure secure access, reliability, and performance.

The candidate will administer Delivery Controllers, StoreFront, Cloud Connectors, PVS, MCS, and Workspace, monitor health, and participate in incident management and after-hours on-call.

Qualifications

• Hands-on experience supporting Citrix Virtual Apps and Desktops in enterprise environments.
• Working knowledge of hybrid infrastructure operations across cloud and on‑prem platforms.
• Experience supporting VMware virtualization (vCenter/ESXi) in production environments.
• Familiarity with hyperconverged infrastructure (HCI) platforms and operational concepts.
• Experience supporting Google Cloud workloads, including GCE, networking, and monitoring.
• Strong troubleshooting skills across Citrix, compute, network, identity, and storage layers.
• Knowledge of ITIL-based operational practices (incident, change, and problem management).
• Strong documentation, communication, and collaboration skills.
• Ability to support high-availability, business-critical systems in an operational environment.

Responsibilities

• Provide operational support for Citrix DaaS/CVAD and virtual desktop/application environments across on‑prem and Google Cloud platforms.
• Support on‑prem infrastructure including VMware ESXi/vCenter environments underpinning Citrix and workloads.
• Support hyperconverged infrastructure (HCI) platforms and lifecycle activities.
• Support cloud-native compute platforms including Google Compute Engine (GCE) for Citrix-hosted workloads.
• Administer Citrix components: Delivery Controllers, StoreFront, Cloud Connectors, PVS, MCS, Workspace.
• Support NetScaler/ADC for secure access, load balancing, and traffic management.
• Monitor system health, respond to incidents, and follow escalation procedures.

Skills

Citrix Virtual Apps and Desktops

Hybrid infrastructure

VMware ESXi/vCenter

Hyperconverged infrastructure

Google Cloud (GCE)

Troubleshooting across stacks

ITIL-based operations

Documentation & collaboration

High-availability systems

Education

Bachelor’s degree in Information Technology or related field

Equivalent practical experience

Tools

VMware vCenter/ESXi

Google Compute Engine (GCE)

Citrix Delivery Controllers

Citrix StoreFront

Citrix Cloud Connectors

Citrix PVS

Citrix MCS

Citrix Workspace

NetScaler/ADC

Job description

ADT is seeking a Cloud Citrix Analyst to support, operate, and optimize Citrix virtual apps/desktops across on‑prem, colocation, and public cloud. This role partners with infrastructure, network, security, and application teams to ensure secure access, reliability, and performance.

The candidate will administer Delivery Controllers, StoreFront, Cloud Connectors, PVS, MCS, and Workspace, monitor health, and participate in incident management and after-hours on-call.