Cloud Capacity & Performance Engineer

Pho Prime, LLC; Shelton (CT); On-site; USD 120,000 - 160,000; Full time

Job summary

Subway is seeking an Engineer, Capacity & Performance Management to ensure reliable cloud estate performance and cost-effective scaling across Azure, AWS, and Databricks. You will forecast demand, model capacity, and produce dashboards in Power BI to guide optimization decisions.

The role emphasizes data-driven analysis, collaboration with Data Engineering and EOC, and improving reliability while controlling spend. Strong SQL, BI, and scripting skills are essential.

Qualifications

• 4-8 years in capacity/performance engineering, cloud infrastructure, or IT operations with a strong data/analytics component.
• Strong data/analytics skills, including SQL, BI/dashboards (Power BI or equivalent), trend analysis, and forecasting, applied to infrastructure, platform, and cost telemetry rather than the business data within the platforms.
• Experience with Databricks (or a comparable data platform): monitoring workload performance and DBU/consumption, and forecasting capacity.
• Hands-on capacity planning and performance monitoring in a cloud environment (Azure and/or AWS).
• Observability / APM tooling (e.g., Dynatrace) and turning telemetry into actionable insight.
• Database performance with SQL Server and/or managed cloud databases (Azure SQL, AWS RDS / Aurora).
• Clear communication, with the ability to translate technical capacity, performance, and cost data into decision-ready insight for engineering leaders and non-technical stakeholders.
• Scripting for automation (Python or PowerShell).

Responsibilities

• Own capacity planning and demand forecasting across Azure and AWS (compute, storage, and network).
• Analyze utilization and saturation telemetry; set baselines and thresholds; model growth and project future needs.
• Right-size cloud resources to balance performance, reliability, and cost.
• Produce capacity forecasts and lead capacity reviews so resources are provisioned ahead of demand.
• Partner with Data Engineering (platform owner) to optimize Databricks workload performance and consumption.
• Monitor cluster/SQL warehouse utilization, performance, and DBU consumption; surface cost/performance offenders and drive remediation.
• Define and track performance baselines, KPIs, and proposed SLAs; support incident handling and problem management.

Skills

SQL

Power BI

Forecasting

Trend analysis

Dynatrace

Python

PowerShell

Clear communication

Education

Bachelor’s in IT/CS/Data/Analytics

Tools

Databricks

ServiceNow

Azure

AWS

Job description

Subway is seeking an Engineer, Capacity & Performance Management to ensure reliable cloud estate performance and cost-effective scaling across Azure, AWS, and Databricks. You will forecast demand, model capacity, and produce dashboards in Power BI to guide optimization decisions.

The role emphasizes data-driven analysis, collaboration with Data Engineering and EOC, and improving reliability while controlling spend. Strong SQL, BI, and scripting skills are essential.