Cloud Applications Administrator (SaaS & IAM)

The Rector & Visitors of the University of Virginia; Charlottesville (VA); Hybrid; USD 85,000 - 90,000; Full time

Job summary

The University of Virginia is seeking a Cloud Application Administrator within ITS to manage enterprise cloud SaaS applications and integration with authentication services. You will work with senior teams to develop provisioning, access management, and automation for platforms like Qualtrics, Box, Zoom, and others.

Responsibilities include configuring APIs, managing user provisioning, maintaining docs, and providing Level 3 support while collaborating with Information Security and Identity

Qualifications

• Experience with SaaS administration concepts and practices.
• Experience interacting with directory technologies (Active Directory/LDAP) to improve processes or integrate systems.
• Experience using scripts or automated processes with directory or enterprise systems.
• Experience with vendor management and building relationships with SaaS providers.
• Ability to adapt to a rapidly changing environment and manage evolving priorities.

Responsibilities

• Administer and support enterprise SaaS applications, including dashboards, portals, configurations, and user administration.
• Manage user access, entitlements, provisioning, and deprovisioning processes.
• Configure and support APIs and scripts to automate processes and integrate cloud apps with enterprise systems.
• Create and maintain technical documentation and support materials.
• Provide advanced Level 3 technical support for complex application issues.
• Collaborate with stakeholders and security teams to ensure compliance and secure configurations.

Skills

SaaS administration

Vendor relationship management

Project management

Security/compliance

Education

Bachelor's degree in Computer Science or related field

7+ years of relevant work experience

Tools

PowerShell

Active Directory

LDAP

APIs

Job description

The University of Virginia is seeking a Cloud Application Administrator within ITS to manage enterprise cloud SaaS applications and integration with authentication services. You will work with senior teams to develop provisioning, access management, and automation for platforms like Qualtrics, Box, Zoom, and others.

Responsibilities include configuring APIs, managing user provisioning, maintaining docs, and providing Level 3 support while collaborating with Information Security and Identity