Cloud Analytics & FinOps Specialist

MAXIMUS; Albuquerque (NM); On-site; USD 50,000 - 80,000; Full time

Job summary

MAXIMUS is seeking a Cloud & IT Operations Analyst to join our TCS117 initiative in Albuquerque. You will analyze AWS and Azure environments, support provisioning, and monitor performance across enterprise platforms.

You will develop dashboards, support ITSM/ITOM integration, contribute to DR planning, and help optimize cloud costs, governance, and compliance across hybrid environments. Collaboration with Cloud Engineers and cross-functional teams is essential.

Qualifications

• Bachelor's degree in Information Systems, Business, Data Analytics, Engineering, or related field.
• 4+ years of experience in business process analysis, cloud analysis, IT operations analysis, or related roles.
• Demonstrated experience analyzing cloud environments (AWS and/or Azure), including performance, availability, and operational metrics.
• Experience developing reports, dashboards, and data visualizations using tools such as Excel, Power BI, Tableau, or similar.
• Proven ability to analyze cloud cost and consumption data and provide actionable insights for optimization.
• Experience supporting ITSM/ITOM processes, including incident, change, and service performance reporting.

Responsibilities

• Analyze AWS and Azure cloud environments for provisioning, operations, lifecycle management, and performance monitoring.
• Evaluate cloud systems for alignment with enterprise architecture and governance standards; partner with Cloud Engineers and Architects.
• Support operational analysis across cloud platforms, including monitoring trends, incident data, and reliability metrics.
• Develop reports and dashboards to provide visibility into cloud performance, availability, cost, and consumption metrics.
• Assist in coordinating testing activities related to production deployments; ensure readiness and governance alignment.
• Support integration of cloud services into ITSM/ITOM processes, including incident, change, and service management reporting.
• Contribute to disaster recovery planning and testing across cloud and hybrid environments.
• Analyze cloud cost and usage trends; identify optimization opportunities and support FinOps reporting.
• Track and report on SLA performance; support continuous service improvement across cloud and platform services.
• Collaborate with cross-functional teams to document processes and governance artifacts.

Skills

Cloud analysis

Data visualization

IT operations analysis

FinOps awareness

Budget reporting

Education

Bachelor's degree in Information Systems, Business, Data Analytics, Engineering, or related field

Tools

Excel

Power BI

Tableau

Job description

MAXIMUS is seeking a Cloud & IT Operations Analyst to join our TCS117 initiative in Albuquerque. You will analyze AWS and Azure environments, support provisioning, and monitor performance across enterprise platforms.

You will develop dashboards, support ITSM/ITOM integration, contribute to DR planning, and help optimize cloud costs, governance, and compliance across hybrid environments. Collaboration with Cloud Engineers and cross-functional teams is essential.