Cloud Analyst – Mid-Level/Senior

Jobtailor

Town of Florida (NY)

On-site

USD 110,000 - 140,000

Full time

6 days ago

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Job summary

Jobtailor seeks a technical writer to develop and maintain cloud documentation, process flows, and test plans. You will gather requirements, design process flows for cloud services, and drive cost-management documentation for AWS, Azure, and GCP.

You will also create training materials, ensure security/compliance, and coordinate with engineering to improve cloud operations and automation. Candidates with security clearance and Confluence/Jira experience are preferred.

Qualifications

3+ years of experience writing technical documentation
3+ years of experience defining process flows, process diagrams, and process documentation
3+ years of experience creating and documenting test plans/procedures, executing tests, analyzing results, and/or creating test reports
3+ years of experience with Agile software development lifecycle
1+ years of experience with cloud-hosted platforms such as AWS, Google Cloud Platform, or Azure
Active U.S. Secret Security Clearance; a clearance active within the past 24 months is considered active
U.S. Citizenship required
Must meet U.S. export control compliance requirements as a U.S. Person
Employer will not sponsor applicants for employment visa status
Successful candidates must satisfy the Company’s Conflict of Interest (COI) assessment process
Post-offer drug testing may apply
Preferred: Azure cloud certifications
Preferred: Experience utilizing Confluence and Jira
Preferred: Experience automating test cases with test framework tools
Preferred: Experience in pro-con analysis in COTS solutions
Preferred: Experience identifying quality control issues in documentation

Responsibilities

Develop and maintain comprehensive technical documentation
Create process flows, business requirements, functional specifications, and user guides for cloud-based systems
Gather, analyze, and validate business and technical requirements related to cloud infrastructure and cost management
Design and document process flows for cloud service management, price tracking, and operational improvements
Create and execute test plans, test cases, and automated testing scripts
Identify and implement process improvements in cloud operations and price tracking
Facilitate communication between business units and engineering teams
Define sequence of events, gap analysis, relationships, and dependency mapping
Track and report project progress, risks, and issues related to requirements, testing, cloud cost optimization, and price tracking
Promote best practices in documentation, requirements management, testing methodologies, and cloud cost governance
Support evaluation and integration of COTS cloud tools and platforms
Develop training materials and conduct knowledge transfer sessions
Assist in enforcing security, compliance, and cost management policies
Support testing and execution of automated scripts across AWS, Azure, and GCP
Provide recommendations to improve cloud performance, efficiency, and automation
Deliver responsive, high-quality customer support

Skills

Technical Documentation

Process Flow Design

Test Plan Creation

Automated Testing

Cloud Cost Management

Requirements Analysis

Gap Analysis

Dependency Mapping

Process Improvement

Cloud Service Management

Tools

Confluence

Jira

AWS

Azure

Google Cloud Platform

Job description

Develop and maintain comprehensive technical documentation
Create process flows, business requirements, functional specifications, and user guides for cloud-based systems
Gather, analyze, and validate business and technical requirements related to cloud infrastructure and cost management
Design and document process flows for cloud service management, price tracking, and operational improvements
Create and execute test plans, test cases, and automated testing scripts
Identify and implement process improvements in cloud operations and price tracking
Facilitate communication between business units and engineering teams
Define sequence of events, gap analysis, relationships, and dependency mapping
Track and report project progress, risks, and issues related to requirements, testing, cloud cost optimization, and price tracking
Promote best practices in documentation, requirements management, testing methodologies, and cloud cost governance
Support evaluation and integration of COTS cloud tools and platforms
Develop training materials and conduct knowledge transfer sessions
Assist in enforcing security, compliance, and cost management policies
Support testing and execution of automated scripts across AWS, Azure, and GCP
Provide recommendations to improve cloud performance, efficiency, and automation
Deliver responsive, high-quality customer support

Requirements

Ability to obtain access to Special Access Programs (SAP)
3+ years of experience writing technical documentation
3+ years of experience defining process flows, process diagrams, and process documentation
3+ years of experience creating and documenting test plans/procedures, executing tests, analyzing results, and/or creating test reports
3+ years of experience with Agile software development lifecycle
1+ years of experience with cloud-hosted platforms such as AWS, Google Cloud Platform, or Azure
Active U.S. Secret Security Clearance; a clearance active within the past 24 months is considered active
U.S. Citizenship required
Must meet U.S. export control compliance requirements as a U.S. Person
Employer will not sponsor applicants for employment visa status
Successful candidates must satisfy the Company’s Conflict of Interest (COI) assessment process
Post-offer drug testing may apply
Preferred: 5 or more years' related work experience or equivalent combination of education and experience
Preferred: Azure cloud certifications
Preferred: Experience utilizing Confluence and Jira
Preferred: Experience automating test cases with test framework tools
Preferred: Experience in pro-con analysis in COTS solutions
Preferred: Experience identifying quality control issues in documentation

Core Competencies

Demonstrates expertise in developing technical documentation, process flows, and test plans for cloud-based systems, while ensuring compliance with security and cost management policies. Proficient in facilitating communication between business units and engineering teams to optimize cloud operations and performance.

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