- Support enterprise cloud infrastructure services with a primary focus on Microsoft Azure
- Support Azure Virtual Desktop technology, leveraging Nerdio and FxLogic
- Provision and manage cloud resources using approved standards for subscriptions, management groups, resource groups, tagging, naming conventions, and environment classification
- Support Infrastructure as Code and automation toolkits
- Maintain cloud security controls, including least-privilege access, privileged identity management, RBAC, encryption, logging, monitoring, and policy enforcement
- Configure actionable monitoring, alerting, dashboards, telemetry, escalation paths, and operational reporting
- Support cloud lifecycle management, including operating system upgrades, patching, backups, disaster recovery, capacity planning, and cost optimization
- Collaborate with application, infrastructure, security, architecture, and business stakeholders to deliver cloud solutions
- Provide tier-three escalation support for cloud infrastructure incidents, performance issues, connectivity problems, and reliability concerns
- Create and maintain operational documentation, SOPs, deployment guides, diagrams, runbooks, and knowledge-transfer materials
Requirements
- Three or more years of experience supporting cloud infrastructure services in an enterprise environment
- Hands-on experience with Microsoft Azure administration, including compute, storage, identity integration, monitoring, backup, and governance capabilities
- Strong understanding of cloud computing principles, including Virtual Desktop and IaaS
- Strong understanding of PaaS, serverless services, virtualization, networking, security, scalability, resiliency, and cost management
- Familiarity with Azure Policy, management groups, subscriptions, resource tagging, RBAC, privileged access, and cloud governance practices
- Experience supporting cloud monitoring and observability tools such as Azure Monitor, Log Analytics, or similar platforms
- Ability to troubleshoot complex infrastructure issues across cloud, identity, operating system, and application layers
- Strong documentation, communication, collaboration, and problem-solving skills
- Proactive, ownership-oriented, and comfortable operating in a fast-paced enterprise technology environment
- Strong commitment to secure, reliable, scalable, and well-documented infrastructure services
- Continuous improvement mindset focused on automation, standardization, repeatable processes, and operational maturity
- Ability to balance project delivery, operational support, stakeholder communication, and production reliability priorities
- Relevant Microsoft certifications, including Azure Administrator, Azure Solutions Architect, Azure Security Engineer, or Azure DevOps Engineer, are preferred
- Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership
Core Competencies
Demonstrates expertise in Microsoft Azure administration, including cloud infrastructure management, security controls, and automation practices. Proficient in troubleshooting complex infrastructure issues and collaborating with cross-functional teams to deliver scalable and reliable cloud solutions.
Highest-signal resume keywords
- Microsoft Azure Administration
- Cloud Infrastructure Management
- Infrastructure as Code
- Cloud Security Controls
- Cloud Monitoring Tools
ATS Optimization Keywords
Hard Skills
- Azure Virtual Desktop
- Cloud Resource Provisioning
- IaaS and PaaS Understanding
- RBAC and Privileged Access Management
- Operational Documentation
Soft Skills
- Problem-Solving
- Collaboration
- Communication
- Proactive Ownership
- Continuous Improvement Mindset
Certifications & Qualifications
- Azure Administrator
- Azure Solutions Architect
- Azure Security Engineer
- Azure DevOps Engineer
Industry Keywords
- Cloud Lifecycle Management
- Operational Reporting
- Cost Optimization
- Disaster Recovery
- Cloud Governance Practices
Tools & Technologies
- Nerdio
- FxLogic
- Azure Monitor
- Log Analytics