Closing Shift Leader - Guest Focused Operations

Papa John's International; Bloomington (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John's in Bloomington, IN is seeking a Closing Shift Leader to help operate the restaurant, ensure quality products, and deliver exceptional customer service while protecting profitability. You will supervise a shift, train team members, manage staffing levels, and ensure safety, cleanliness, and compliance with company policies.

This role requires reliability, strong communication, and leadership by example. Must be 18+, able to work nights/weekends, and pass a background check.

Qualifications

• High School diploma or GED required.
• Successful and stable employment history required.

Responsibilities

• Assist in restaurant operations to ensure quality products and customer service.
• Supervise a restaurant team, train staff, and maintain staffing levels.
• Contribute to sales and profit goals through customer service and cash handling.
• Ensure compliance with company policies, safety, and cleanliness standards.

Skills

Cash management

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Education

High School diploma or GED

Job description

Papa John's in Bloomington, IN is seeking a Closing Shift Leader to help operate the restaurant, ensure quality products, and deliver exceptional customer service while protecting profitability. You will supervise a shift, train team members, manage staffing levels, and ensure safety, cleanliness, and compliance with company policies.

This role requires reliability, strong communication, and leadership by example. Must be 18+, able to work nights/weekends, and pass a background check.