Closing Manager — Grocery Operations Lead

Harps Food Stores / The Markets; Natchez (MS); On-site; USD 42,000 - 60,000; Full time

Job summary

Harps Food Stores is seeking a Closing Manager in Natchez, MS to oversee grocery department operations, inventory, merchandising and front-end activities. You will ensure safety standards, drive execution of the daily plan, and coach team members while maintaining exceptional customer service.

The role requires flexibility to work evenings and weekends, with a focus on building relationships, operational discipline, and delivering Harps’ mission of value, quality and hospitality to customers and

Qualifications

• High school diploma or G.E.D. equivalent required.
• Minimum one year experience in a retail grocery store preferred.
• Ability to work a flexible schedule including evenings, weekends and holidays as needed.
• Adaptable to different situations and the ability to respond with flexibility to shifting priorities.
• Ability to interpret, understand and follow instructions.
• Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistance.
• Stands and/or walks continuously throughout shift.

Responsibilities

• Grocery Department Operations: assist with readiness, supervision, marketing plan execution, price maintenance, policies and procedures, inventory preparation, cleanliness and safe use of equipment.
• Replenishment & Inventory Procedures: ordering, replenishment, receiving, invoicing, back stock, returns, damages and inventory preparation.
• Merchandising & Sales Floor Standards: stocking, rotation, signing, displays, and store procedures.
• Fresh Food Preparation & Production: maintaining food safety standards and service counters.
• Front End Operations: follow daily schedule, monitor customer flow, open registers, manage breaks and closing procedures.
• Risk Management/Avoidance: monitor safety programs and training.
• Adaptability: adjust to changing conditions.
• Coaching/Mentoring: develop and support others.
• Conflict Resolution: facilitate resolution and balance priorities.
• Problem Solving: define issues and apply critical thinking.
• Providing Direction: set priorities and assign tasks.
• Safety/Quality Orientation: emphasize high quality and safety.
• Building Relationships: initiate and foster positive relationships.
• Conscientiousness: compliance with policies and reliability.
• Customer Service/Hospitality: exceed customer expectations and SMILE program.
• Integrity: act with ethics and honesty.
• Modeling Cultural Values: align with Harps’ values.
• Professionalism: accountable and professional.
• Showing Drive & Taking Action: take initiative and drive results.
• Customer Focus: anticipate customer needs and improve offerings.
• Respecting Others/Citizenship: promote teamwork and fairness.
• Supporting Harps’ Mission Statement: exceed expectations to support mission.

Skills

Customer service

Leadership

Problem solving

Adaptability

Conflict resolution

Communication

Coaching/mentoring

Integrity

Attention to detail

Safety awareness

Education

High school diploma or GED

Job description

Harps Food Stores is seeking a Closing Manager in Natchez, MS to oversee grocery department operations, inventory, merchandising and front-end activities. You will ensure safety standards, drive execution of the daily plan, and coach team members while maintaining exceptional customer service.

The role requires flexibility to work evenings and weekends, with a focus on building relationships, operational discipline, and delivering Harps’ mission of value, quality and hospitality to customers and